This one brings a sort of warm, fuzzy feeling to our hearts. Remember Google’s plans to shut down their pay-per-download Google Video site, and how they were giving a flat refund (in the form of Google Checkout credit, no less) to customers who had made purchases? Well, it seems that Google has heard the complaints of users who were concerned that their considerable investment in Google Video was going to net them $5 in credit. The company has announced that they will be providing a full credit card refund for all Google Video purchases. As if that wasn’t enough, the affected users will also able to keep whatever Google Checkout credit was issued, and Google has extended the life of the EOL’d videos for another 6 months. All told, it seems like Google did an excellent job of righting a wrong. Thank ya’ Googies.
Google listens to angry customers, offers full Google Video refunds
Updated Dec 19th, 2018 5:52PM EST
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Josh Karp followed his love of technology since a kid through to the present day. As a Special Correspondent at BGR, and part of the first editorial team, Josh covers press conferences, trade shows and other events around the world. An expert in all things mobile, Josh has more than eighteen years of experience covering the wireless industry.
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