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Apple pulls support page recommending Antivirus software

Updated Dec 19th, 2018 6:09PM EST

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After a wave of attention surrounding a post on Apple’s support pages over the past few days, Cupertino has decided to pull the page from its site. The post in question encouraged “the widespread use of multiple antivirus utilities so that virus programmers have more than one application to circumvent, thus making the whole virus writing process more difficult.” As Apple’s OS X has yet to have any significant threats posed against it, the blogosphere questioned both the necessity and integrity of the recommendation, noting that two of the three recommended antivirus applications were available for sale from the Apple Store. Here we are a day or so later and Apple has removed the page from its site, stating:

We have removed the KnowledgeBase article because it was old and inaccurate. The Mac is designed with built-in technologies that provide protection against malicious software and security threats right out of the box. However, since no system can be 100 percent immune from every threat, running antivirus software may offer additional protection.

If that’s the case, then why pull the article? Is Apple now comfortable leaving its computer users vulnerable and open to an attack? Some speculate that Apple removed the note due to poor and confusing wording but if that were the case, surely the company would have merely clarified its position and recommendation rather than removing it completely. Right? Hopefully Apple will further clarify its position over the coming days as for the time being, some might say it looks like the company was looking to make a quick buck from less savvy users. After all, Apple doesn’t even require the use of antivirus software on its own in-store display units or the internal computers used by store employees.


Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.


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