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AOL cruelly increases prices for dial-up subscribers

Updated Aug 8th, 2013 12:07PM EDT

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If there’s one thing that’s worse than being trapped in AOL dial-up hell, it’s paying even more money to stay there. Dan Frommer at SplatF notes that AOL’s average monthly revenue per dial-up subscriber is now $20.03, which is a 12% year-over-year increase from 2012. One reason why the company might be increasing its prices for users even as its dial-up subscriber numbers dwindle to 2.6 million because the users it has left simply have no alternative other than sticking with its slow, tedious service. AOL’s dial-up subscription business is still the company’s top money-maker so it’s not surprising that it is willing to squeeze ever-more cash out of the comparatively few customers it has left.

Brad Reed
Brad Reed Staff Writer

Brad Reed has written about technology for over eight years at and Network World. Prior to that, he wrote freelance stories for political publications such as AlterNet and the American Prospect. He has a Master's Degree in Business and Economics Journalism from Boston University.