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Is the Apple Watch irritating your skin? Apple says you’re wearing it wrong

Updated Dec 19th, 2018 8:59PM EST
Apple Watch Skin Irritation
Image: Apple Inc.

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There’s a good chance that Apple will never live down its late co-founder and CEO’s curt email response to a customer complaining of reception issues with the iPhone 4. “You’re holding it wrong,” Jobs wrote, suggesting that the phone was working fine and any reception issues were the user’s fault.

Then, Antennagate happened.

Apple would never issue an official response like that to a potential problem, but one explanation of the skin irritation that some users are experiencing with the new Apple Watch actually might fall along the same lines.

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Some early Apple Watch buyers have found that the rubber Sport band is causing troublesome skin irritation. In some cases, this is due to an allergy and is unavoidable unless the wearer buys a different band. In other cases, however, the issue might be the wearer’s fault and a simpler solution is available.

Seriously, you might be wearing it wrong — this is an issue that has affected all wrist-worn wearables with rubber bands.

In a support document on Apple’s website, the company listed a few possible reasons that the Apple Watch could cause skin irritation. Among them is the fit — if the band is too loose, the constant rubbing caused by movement as users go about their days can cause irritation.

“For best results, the back of Apple Watch needs skin contact for features like Wrist Detect, the Taptic Engine, and the heart rate sensor,” Apple wrote on its website. “Wearing your Apple Watch with the right fit — not too tight, not too loose, and with room for your skin to breathe — will keep you comfortable and let the sensors do their jobs. You may want to tighten your Apple Watch band for workouts, then loosen it when you’re done. In addition, the sensors will work only if you wear Apple Watch on the top of your wrist.”

The full support page is linked below in our source section.

Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 15 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.