Spotify is the darling of tech blogs, but the overwhelming media hype leading up to the service’s U.S. launch has seemingly not carried over to end users. According to a recent report from the New York Post, paid subscriber growth in the U.S. has failed to meet expectations thus far. Spotify launched stateside roughly nine months ago and the service amassed 250,000 paid subscribers in its first three months. According to the Post, Spotify is now home to 3 million users in the U.S., but only 600,000 are paying either $4.99 or $9.99 per month for premium service while the remaining 80% enjoy free basic service. “People aren’t 100 percent happy,” the Post’s source said, noting that Spotify plans to remove the limit of five plays per month on individual songs for free subscribers in an effort to bolster user loyalty.