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Revealed: AT&T’s sneakiest tricks for throttling ‘unlimited’ data customers

Published Dec 10th, 2014 2:15PM EST
AT&T Unlimited Data Throttling Fix

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When AT&T throttles the data speeds of its customers who have “unlimited” data plans, it really means business. Ars Technica reports that AT&T “unlimited” data customers can’t stop AT&T from throttling them even if they turn off their phones’ LTE radios and try to get their data solely from the carrier’s HSPA+ network.

RELATED: New report rips a hole in AT&T’s justification for throttling its ‘unlimited’ data customers

AT&T customer Andy Abreu tells Ars that his connection speed used to dramatically slow after he hit 5GB each month despite the fact that he had a supposedly “unlimited” LTE data plan. Abreu tried switching off his phone’s LTE radio and even swapping his SIM card into a device that only had HSPA+ connectivity but it didn’t seem to matter — he was still getting throttled.

What makes this particularly galling is that Ars found last week that AT&T throttles users’ LTE data once they reach their 5GB limit at all times, regardless of whether or not there’s network congestion. AT&T typically uses network congestion as an excuse for throttling “unlimited” data customers, but this justification makes no sense if the carrier is doing it at all times of the day.

Be sure to read Ars‘ full report on AT&T’s amazing throttling powers by clicking the source link below.

Brad Reed
Brad Reed Staff Writer

Brad Reed has written about technology for over eight years at BGR.com and Network World. Prior to that, he wrote freelance stories for political publications such as AlterNet and the American Prospect. He has a Master's Degree in Business and Economics Journalism from Boston University.