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T-Mobile to cut 5% of workforce, close seven call centers

March 23rd, 2012

T-Mobile is looking to restructure the company and in doing so, it will cut 5% of its workforce and closing seven call centers over the next three months, The Wall Street Journal reports. The carrier said the job cuts were necessary and will help fund its planned $4 billon 4G LTE network. As both Verizon …

AT&T reports best-ever quarter for smartphones; 7.6 millon iPhones activated

January 26th, 2012

AT&T reported its fourth-quarter 2011 results on Thursday and noted that it achieved record mobile broadband and smartphone activations during the quarter. The company reported consolidated revenue of $32.5 billion, up 3.6% or $1.1 billion from the same quarter last year, but it posted a loss of $6.7 billion, or $1.12 per share. EPS swings …

T-Mobile says iPhone offers ‘poor’ experience, points customers to 4G Android phones instead

January 24th, 2012

An internal document allegedly obtained from T-Mobile says the iPhone offers a “poor” customer experience on T-Mobile’s network. While it’s arguable that is a true statement since current iPhone models don’t support T-Mobile’s 1700MHz and 2100MHz 3G/4G bands and can only run on a second-generation EDGE network, there are now well over a million T-Mobile …

MetroPCS interested in buying AT&T/T-Mobile assets

October 21st, 2011

MetroPCS is interested in purchasing spectrum and subscribers from AT&T and T-Mobile, Bloomberg said Friday. Leap Wireless and Dish Network were also approached and Leap may still be interested in making an offer. The deal with MetroPCS would likely amount to less than $4 billion. In August, The Wall Street Journal revealed AT&T had hired …

Questions surrounding HP’s PC business deter enterprise customers

September 5th, 2011

HP’s customers are wary of purchasing new products from the company after its recent decision to kill off its webOS mobile operating system and possibly spin off its PC business. The chief information officer of Fluor Corp Ray Barnard told The Wall Street Journal his company typically spends $25 million per year upgrading its hardware …

Sprint now selling 4G WiMAX to wholesale customers

August 2nd, 2011

Sprint announced on Tuesday that it is now selling access to its 4G WiMAX network, currently available in 71 markets across the United States, to its wholesale customers. Typically the carrier only sells its 3G network to wholesaler customers and it is now the first U.S. carrier to sell 4G wholesale. Sprint said that it …

Netflix could lose 2.5 million subscribers following rate increase

July 26th, 2011

Netflix could shed as many as 2.5 million paying customers as a result of its recent move to significantly increase the monthly cost of its DVDs-by-mail rental service. Netflix announced earlier this month that it would be adjusting its monthly rate plans. Whereas subscribers had been able to stream unlimited digital content and receive DVD rentals …

Amazon stops selling Nintendo 3DS

July 25th, 2011

Amazon has stopped directly selling the Nintendo 3DS citing customer complaints as the cause of its decision. The portable gaming console currently has 359 reviews and an average of 4/5 stars on Amazon’s website, which suggests customers are happy with the unit itself, but the online retailer has posted a note that states: While this …