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Verizon to integrate American Express' mobile payment solution into phones, tablets

Updated Dec 19th, 2018 7:23PM EST
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Verizon Wireless and American Express announced on Monday that Verizon Wireless will begin to integrate American Express’ “Serve” mobile payment solution into its phones and tablets. The agreement will allow Verizon Wireless customers to make mobile payments from their phones, provided that they have an existing Serve account. “Our collaboration with Verizon highlights the speed at which Serve is evolving to reach a wide audience,” said Dan Schulman, group president, Enterprise Growth, American Express. “Verizon Wireless customers will soon be able to complement their busy lifestyle with a trusted payment platform that delivers a fast, flexible and secure way to manage their day-to-day mobile purchases, and together we’re taking the necessary steps to make mobile commerce a reality.” Serve is similar to PayPal and allows users to send or receive money for goods and services. American Express announced the service in March in tandem with Serve apps for Android and iOS. Read on for the full press release.

Verizon to Integrate American Express’ Serve on Wireless Phones and Tablets

Verizon Wireless customers to have access to simple and easy mobile payments powered by Serve, American Express’ new digital payment platform

NEW YORK & BASKING RIDGE, N.J.–(BUSINESS WIRE)–American Express (NYSE: AXP) and Verizon Wireless today announced they will integrate Serve, a next-generation digital payment and commerce platform, on many Verizon mobile phones and tablets. Over the coming months, Verizon Wireless customers will be able to establish Serve accounts that will enable them to make payments and redeem offers for goods and services directly from their mobile phones and tablets using Serve.

“Serve provides a quick and intuitive way for our customers to use their mobile service in a refreshingly convenient way. Our commitment to building the entire mobile payments ecosystem, through our Isis joint venture and now with Serve, gives customers incredible new ways to use their mobile devices.”

Serve simplifies the online checkout experience by authenticating a mobile number, then allowing a customer to make a purchase on-screen. Verizon Wireless customers who use Serve can expect to buy goods and services on their mobile phone in just a few clicks. Merchants who accept Serve mobile payments will enjoy a streamlined option for processing and settlement. The Serve card is currently accepted by the millions of merchants in the United States who accept American Express.

American Express and Verizon Wireless will also collaborate to source, distribute and simplify redemption of online and mobile offers with participating merchants through the use of the Serve account. For example, as customers redeem certain offers or coupons using their mobile phones, the credit may automatically appear in their Serve account.

The two companies are also working with Payfone to support Serve checkout on Verizon Wireless devices. Payfone’s pre-authorization and intelligent routing features will help Verizon Wireless customers who use the Serve application make mobile payments simply and securely.

“Our collaboration with Verizon highlights the speed at which Serve is evolving to reach a wide audience,” said Dan Schulman, group president, Enterprise Growth, American Express. “Verizon Wireless customers will soon be able to complement their busy lifestyle with a trusted payment platform that delivers a fast, flexible and secure way to manage their day-to-day mobile purchases, and together we’re taking the necessary steps to make mobile commerce a reality.”

Greg Haller, president, Enterprise & Government for Verizon Wireless, said, “Serve provides a quick and intuitive way for our customers to use their mobile service in a refreshingly convenient way. Our commitment to building the entire mobile payments ecosystem, through our Isis joint venture and now with Serve, gives customers incredible new ways to use their mobile devices.”

Merchants who are interested in accepting mobile payments through Serve and Verizon can learn more at http://www.serve.com/billmyphone.