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T-Mobile dropping over 600 customers because they roam too much

On November, 14th, T-Mobile sent out letters to over 600 customers that are no longer within a contract to tell them to get lost. Not quite the words, but more or less the same thing. The thing is, T-Mobile viewed these customers are roaming too much, and most likely thought it would be cheaper to disconnect these customers instead of letting them roam till the cows come home. They are totally out of the system, as they’ve been offered to switch to a T-Mobile To Go plan. If they don’t want that, they will then have no choice but to have their service terminated by a specific date. A little harsh? Maybe. But then again, if T-Mobile doesn’t cover where you go, you’re better off switching to another carrier. Just don’t switch to Sprint because you might end up getting canned there too, you know, for calling customer service too much…

Thanks, T-MobileStar!

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Jonathan Geller founded Boy Genius Report, now known as BGR, in 2006. It became the biggest mobile news destination in the world by the end of 2009, and BGR was acquired by leading digital media company PMC in April 2010.

Jonathan is President of the newly formed BGR Media, LLC., and Editor-in-chief of the BGR website.

What started as a side project at the age of 16, quickly transpired into 24-hour days and nights of sharing exclusive and breaking news about the mobile communications industry. BGR now reaches up to 100 million readers a month through the website, syndication partners, and additional channels.