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Google on the road to repairing bug that wiped out Gmail data

Updated Dec 19th, 2018 7:04PM EST

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Google has stated that it is in the process of restoring data to accounts affected by a bug that wiped out email and chat history for some Gmail users. The number of user accounts wiped out by the bug has also been revised down again, this time from 0.08% of Gmail’s user base to 0.02%, or roughly 36,000 accounts. Google apologized for the mishap and the company insists that no data was lost as a result of the bug. Some user accounts have already been restored, the company said, and the remaining accounts should be back to normal soon. Google says the bug was caused by a storage software update it began deploying over the weekend. As soon as engineers were alerted of the issue, they stopped rolling out the update and reverted back to the old software.


Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.