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New BlackBerry CEO writes brief open letter to fans

BlackBerry CEO Letter

The BlackBerry saga took an unexpected turn recently when the company announced it is no longer interested in a full or partial sale. Instead, BlackBerry fired Thorsten Heins, it took $1 billion from Fairfax and other investors, it will seek another $1 billion from the Canadian government as it negotiates a huge tax refund, and it will continue making smartphones as it tries to right the ship. New BlackBerry CEO John Chen has quite a difficult task ahead, and he penned a quick letter to BlackBerry fans asking them to get ready for a big BlackBerry rebound in the near future.

“As you know, this is a time of significant change at BlackBerry as we accelerate our efforts to transform our business,” Chen wrote on BlackBerry’s blog. “I know there has been a lot said about BlackBerry, but let me remind you that at BlackBerry, we are not dwelling on the past. We are looking towards the future.”

He continued, “We have begun moving the company to embrace a multi-platform, BYOD world by adopting a new mobility management platform and a new device strategy. We are also leveraging our tremendous assets, including BBM, our network and QNX. While we are proud of these accomplishments, we know there is more work to be done. I know that it’s going to take time, discipline and tough decisions to reclaim BlackBerry’s success and we are ready for that challenge.”

Chen said BlackBerry is excited about the future, and BlackBerry fans should be excited as well. The full letter can be read on BlackBerry’s blog, which is linked below in our source section.

Zach Epstein

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content.

Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment. His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.