Click to Skip Ad
Closing in...

AT&T urges customers to dump 2G, upgrade to 3G and 4G

Updated Dec 19th, 2018 7:49PM EST

If you buy through a BGR link, we may earn an affiliate commission, helping support our expert product labs.

AT&T wants customers who are still using 2G phones to upgrade to the company’s faster 3G and 4G networks, MarketWatch reported last week. The carrier is in the process of sending notices to customers asking them to upgrade their devices. “Your current, older-model 2G phone might not be able to make or receive calls and you may experience degradation of your wireless service in certain areas,” AT&T said in the letter. Mark Siegel, an AT&T spokesman, said the company is looking to use some of the 2G spectrum for newer technologies. “We’re simply urging them to upgrade to a new device if they want to,” he said. Siegel confirmed that the carrier sent notices to customers in the New York metropolitan area and may soon send them to other customers. He noted, however, that the program was voluntary and only affected a small number of subscribers. He also noted that most 2G phones will continue to work. “We are still supporting the 2G network,” Siegel said, although he did state that customers who continue to use 2G cell phones that operate on AT&T’s 1900-megahertz band will eventually lose service.


Dan joins the BGR team as the Android Editor, covering all things relating to Google’s premiere operating system. His work has appeared on Fox News, Fox Business and Yahoo News, among other publications. When he isn’t testing the latest devices or apps, he can be found enjoying the sights and sounds of New York City.