Jim Dalrymple was not a fan of iTunes Radio, which was one reason he was looking forward to the launch of Apple Music this summer. However, Dalrymple has been using Apple Music for a while and… well, let’s just say he’s disappointed. Very, very disappointed.
“I love Apple,” he says at the start of his cathartic rant. “I love them because they take difficult problems and come up with innovative, simple solutions… Unfortunately, my experience with Apple Music has been exactly the opposite.”
So what about Apple Music has Dalrymple so hot and bothered? Well, it’s not just one thing.
He’s annoyed that Apple makes it hard to add duplicate songs from different albums, for one. While this might sound like a strange thing to be upset about, he found that he wanted to listen to Dylan’s classic Blonde on Blonde album in its entirety the proper order but that this was difficult because some of those tracks overlapped with tracks on Dylan’s Greatest Hits. When he added those tracks manually, he still found Apple Music deleted them from his playlist the next morning.
Other times, he tried adding a Neil Young album to his library six different times and it never worked. The service also doesn’t seem to be syncing across devices, so he has different libraries on his Mac, iPhone and iPad.
And finally, there was the pièce de résistance that resulted in him losing thousands of songs from his library.
“Over the weekend, I turned off Apple Music and it took large chunks of my purchased music with it,” he fumed. “Sadly, many of the songs were added from CDs years ago that I no longer have access to. Looking at my old iTunes Match library, before Apple Music, I’m missing about 4,700 songs. At this point, I just don’t care anymore, I just want Apple Music off my devices.”
So yes, that doesn’t sound good.