Apple just released a brand new software update for its mobile device lineup. If you install it on an iPhone 6 or iPhone 6 Plus, it will break your phone. That’s right, Apple’s meticulous quality control team allowed iOS 8.0.1 to be released with some of the worst bugs we’ve ever seen; after installing the update on an iPhone 6 or iPhone 6 Plus, your phone will no longer be able to connect to cellular networks and Touch ID will not work anymore.
Luckily, there’s a relatively easy fix.
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Simply connect your phone to iTunes and back up your data. Then, click the “Restore iPhone” button and follow the on-screen instructions. It’s a huge pain, but at least it’s better than having your shiny new iPhone turned into a big expensive iPod touch.
Here are direct downloads for iOS 8 if you have trouble downloading it through iTunes (save the file to your desktop and then hold Alt/Option (or Shift if you’re using a Windows PC) while clicking on “Restore iPhone” in iTunes, then select the newly saved file):
- iOS 8.0 (iPhone 6 Plus): iPhone7,1_8.0_12A366_Restore.ipsw
- iOS 8.0 (iPhone 6): iPhone7,2_8.0_12A365_Restore.ipsw
For those without access to a computer with iTunes right now, you’re unfortunately out of luck. We’ll update this post if anyone finds a way to fix the problems that doesn’t require a computer.
UPDATE: Here’s Apple’s statement: “We are actively investigating these reports and will provide information as quickly as we can.”