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reception

Settlement reached in iPhone 4 ‘Antennagate’ suit

February 20th, 2012

A settlement has been reached in a class-action lawsuit targeting the iPhone 4’s antenna and reception problems, reports CNET. U.S. residents who bought the handset will be offered either $15 or a free bumper case, however the offer is only valid for those individuals who did not take advantage of Apple’s previous offer. The settlement …

T-Mobile may offer free signal boosters to stop subscribers from fleeing

August 31st, 2011

T-Mobile intends to offer cellular signal boosters to customers looking to switch carriers due to poor reception at home, according to T-Mobile watcher TmoNews. The move appears to be part of a new program intended to slow service quality-related cancellations, which are apparently a significant problem for the nation’s No. 4 carrier. Beginning on September …

Apple holding press conference this Friday

July 14th, 2010

It appears as though Apple will be holding a press conference this Friday, July 16th, at 10AM Pacific Time to finally — officially — address the iPhone 4 antenna circus issue. Invites were sent out this evening to media outlets around the country. What do you think Apple is going to say?

Apple nixes 10% restocking fee on iPhone 4 returns

July 2nd, 2010

Computerworld is reporting that Apple has temporarily suspend their standard 10% restocking fee for returns of the iPhone 4. Computerworld writes: An AppleCare support representative who gave her name as “Erica” confirmed that the restocking fee had been ditched. The restocking fee is also central to at least one of several lawsuits that consumers have filed …

Apple looking to hire antenna engineers

June 30th, 2010

Lost in all of the buzz surrounding the iPhone 4 antenna fiasco was the fact that Apple has three new job listings for antenna engineers. Well, that is until Engadget unearthed them after sitting unnoticed since June 23rd, or one day before the official launch of the iPhone 4 and the very same day that …

Leaked: Apple's internal iPhone 4 antenna troubleshooting procedures

June 29th, 2010

The antenna issues plaguing the iPhone 4 have infuriated many iPhone users (and rightfully so), but have you ever wondered how Apple is training its employees to deal with the fiasco? Well thanks to one of our Apple connects, we now know the exact procedures AppleCare reps must follow when dealing with any reception complaints …

California firm sizing up iPhone 4 class action suit

June 29th, 2010

Recently, California law firm Kershaw, Cutter & Ratinoff, LLP placed an ad on their website looking for users who “recently purchased the new iPhone and have experienced poor reception quality, dropped calls and weak signals.” The firm, who as Gawker points out, “sued Facebook and Zynga over scammy gaming ads” looks to be sizing up …

Nokia reaffirms the fact that its devices can be held any way

June 28th, 2010

Ah yes, we love when companies throw PR digs at each other. Today, Nokia has taken the opportunity to throw a proverbial chair at Apple by reminding Nokia users of all the different ways there are to hold a Nokia cell phone. Nokia Conversations — the official Nokia blog — has posted an illustrated guide that …