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Churn

AT&T customers stayed loyal following rivals’ launch of iPhone, exec says

November 16th, 2011

AT&T subscribers have remained loyal to the network following the launch of Apple’s iPhone on rival carriers Verizon Wireless and Sprint. “Churn has not moved at all,” AT&T’s president of emerging devices Glen Lurie told MarketWatch on Wednesday, referring to the percent of subscribers who leave AT&T to open accounts with other providers. In the years leading up to …

BlackBerry loyalty tops all other smartphone brands in U.K.

October 4th, 2011

Research In Motion’s line of BlackBerry smartphones retained British customers better than any other manufacturer’s devices during the three-month period ending in July. Among BlackBerry users in the United Kingdom who purchased new smartphones during that period of time, an impressive 69.9% chose to purchase a new BlackBerry smartphone rather than stray to a new …

T-Mobile loses 50,000 subscribers in Q2, reports revenue decline

August 4th, 2011

T-Mobile USA reported its second quarter results on Thursday and noted that it lost 50,000 subscribers during the quarter. That’s a drop, but it’s not as bad as the 93,000 customers the carrier lost during the year ago quarter or the 99,000 customers who left during the first quarter. T-Mobile also recorded $5.1 billion in …

Sprint reports big Q2 loss as it sheds 101,000 postpaid subs

July 28th, 2011

Sprint on Thursday reported greater than expected losses in the second quarter despite modest revenue growth. The nation’s No. 3 carrier pulled in $8.3 billion in its June quarter, up 4% from the same quarter a year prior, but it wasn’t enough to bring the company back into the black. Sprint’s net losses in the …

Sprint’s Q4: subscribers up, churn down; still losing money

February 10th, 2011

Ladies and gentlemen, it is with great pleasure that I inform you that U.S. wireless provider Sprint, for the first time in thirteen quarters, has reported gains in post-paid subscribers. Ending its long drought, the Now Network added a total of 1.1 million new subs; 58,000 of which were post-paid. Sprint also reported a drop …

T-Mobile USA announces lackluster Q3 earnings

November 4th, 2010

Today, T-Mobile USA announced earnings from its third quarter of 2010. How did the company do? Well, to be honest, the stat sheet looks pretty beige. The company is reporting service revenues of $4.71 billion which is flat to Q2 2010 and down 0.5% year-over-year. T-Mo reports 7.2 million of its 33.8 million total customers …