“Worry Free” and “Cell phone contract” rarely go hand in hand, but Verizon is looking to set the bar a little higher. The company is launching their “Worry Free Guarantee” this week, offering existing customers the opportunity to change their wireless plans without re-upping their contract. The offer also allows for a full 30-day service trial period, and the offer of a free phone every two years for customers on a rate plan of $34.95 or higher. The latter two offers have been around for a while, but it’s nice to see a comprehensive package of customer service guarantees. Granted, Sprint has had a similar offer in place for a while, but given Sprint’s complete inability to provide an adequate level of customer service, we’re glad to see that Verizon has stepped up to the plate here.
Verizon offers "Worry Free Guarantee" beginning this week
Updated Dec 19th, 2018 5:54PM EST
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Josh Karp followed his love of technology since a kid through to the present day. As a Special Correspondent at BGR, and part of the first editorial team, Josh covers press conferences, trade shows and other events around the world. An expert in all things mobile, Josh has more than eighteen years of experience covering the wireless industry.
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