Verizon laying off 950 workers at Houston call center

Verizon Wireless notified one of its call centers in Houston, Texas about plans to close the facility. The center houses 943 employees, all of whom will lose their current jobs. Verizon spokeswoman Sheryl Sellaway told The Wall Street Journal that the total number of layoffs will likely be less, however, as some employees may accept other jobs within the company. The nation’s largest carrier in March announced plans close three different call centers in Texas, Michigan and Washington. A total of 2,600 workers will be affected by the closures, although Verizon has invited all employees to relocate and has offered to pay those who move to new centers $10,000 in after-tax dollars. Those who do not continue with the company will be provided with separation benefits. The Houston call center will close on August 25th this year.

Read