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How to get a refund on apps you buy from Google Play

Zach Epstein
May 28th, 2014 at 12:00 PM
Google Play Refund

As crucial as apps have become to the mobile experience, people still often balk at the idea of paying for mobile applications. Spending $7 on a cup of coffee that lasts 15 minutes is no problem, but spending even $1 on an app that might dramatically improve one’s life is somehow a far more difficult commitment. People will work past their hesitations as time moves on but in the meantime, convincing people to spend money on mobile apps can be a tough sell.

It might be somewhat easier, however, when Android users realize that they can easily get a refund on apps that don’t live up to their expectations.

Many people know that app purchases can be refunded within 15 minutes of their initial download, but what happens if you need longer than that to decide whether or not an app lives up to its promises? CNET recently put together a nice simple guide that explains how to easily get a refund on an app after the 15-minute trial period is over.

The process involves visiting the Google Play store from a web browser on your computer and then finding the app purchase listed in your orders. Then, the “I’d like to request a refund” option allows you to submit a formal refund request, which typically takes about 48 hours to process.

Remember, this option should be used sparingly. Developers work hard on their Android apps and abusing this system has a direct impact on their income.

For the complete guide with illustrations showing exactly how the process works, visit the link below in our source section.

Zach Epstein

Zach Epstein has worked in and around ICT for more than 15 years, first in marketing and business development with two private telcos, then as a writer and editor covering business news, consumer electronics and telecommunications. Zach’s work has been quoted by countless top news publications in the US and around the world. He was also recently named one of the world's top-10 “power mobile influencers” by Forbes, as well as one of Inc. Magazine's top-30 Internet of Things experts.




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