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Did you have problems pre-ordering Verizon’s iPhone 4?

Accompanied by fluttering harps, shooting beams of light and a sustained angelic chorus, pre-orders for Verizon Wireless’ iPhone 4 went live on both Apple and Verizon’s websites early this morning. We received countless reports from eager customers who put in their orders for the highly anticipated handset overnight. Many were just checking in to share their elation with us, but as can only be expected when you combine a highly anticipated product, hoards of anxious customers and Web servers, we heard several tales of woe as well. Judging from the barrage of emails we received over the course of the night, Verizon’s system went down at least once around 4:00AM EST. We also heard from several readers who said it took them 30, 40, even 60 minutes or more to place their orders thanks to ridiculously slow page load times and repeated failed attempts to process orders. The frustration was enough to drive some subscribers away, it would seem; one would-be iPhone owner told us, “Forget it… I’ll just stick with my stupid BlackBerry.” It looks like most were able to persevere, however. How did you fare, readers? Sing us your songs of victory or bear your battle scars in the comments section below.

Zach Epstein

Zach Epstein has worked in and around ICT for more than 15 years, first in marketing and business development with two private telcos, then as a writer and editor covering business news, consumer electronics and telecommunications. Zach’s work has been quoted by countless top news publications in the US and around the world. He was also recently named one of the world's top-10 “power mobile influencers” by Forbes, as well as one of Inc. Magazine's top-30 Internet of Things experts.

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