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AT&T reportedly offering top customers with poor coverage free MicroCells

According to a purported internal communication, AT&T will soon offer free MicroCells to certain customers experiencing poor service due to coverage issues. Pre-selected eligible customers “identified as likely to experience poor in-building coverage at home or in small offices” will receive the offer, which will entitle them each to a free 3G MicroCell with no monthly fees attached. The MicroCell and service will remain free unless its recipient chooses to cancel his or her cellular service within a year, in which case an equipment fee of $199.99 will apply — less $16.67 for each month since taking receipt of the MicroCell. According to the document, only AT&T’s “top 7.5% of 3G wireless customers” with ongoing service issues will receive the offer. AT&T’s 3G MicroCell is a femtocell that essentially acts as a local cell tower. Customers in poor coverage areas can connect their cell phones to the MicroCell via 3G and use it to funnel voice and data service over the land-based Internet connection in their homes or offices.

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Zach Epstein

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content.

Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment. His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.