BBB: AT&T has lowest complaint rate among major carriers, T-Mobile highest
Among the top-four nationwide carriers in the United States, AT&T has managed the lowest ratio of Better Business Bureau complaints to customers over the past …
Zach Epstein has been the Executive Editor at BGR for more than 15 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.
His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.
Articles by Zach Epstein
Apple prepares for iTunes Match launch
Apple’s much anticipated iTunes Match service is now nearing launch after having been delayed for unknown reasons. Apple on Friday sent emails to developers alerting …
Apple plugs huge security hole with iOS 5.0.1
Apple has addressed a major security vulnerability with the latest version of its iOS software. Just released on Thursday afternoon, iOS 5.0.1 was welcomed with …
Rebirth of an icon: Motorola reinvents the RAZR
Among companies that have played truly significant roles in building and shaping the wireless industry as we know it today, few if any can stand …
BGR Interview: Motorola’s Alain Mutricy on resurrecting the RAZR
Verizon Wireless on Friday released a class-leading smartphone that combines two of the biggest cell phone brands of the past decade into a single device. …
iPhone owners report even worse battery life with iOS 5.0.1
Apple on Thursday released an update to iOS 5 that addressed issues many users were having with poor battery performance. The Cupertino, California-based company had …
Motorola DROID RAZR on sale today, $111 from Amazon
Verizon Wireless’ flagship smartphone for the holiday season, the DROID RAZR, will finally become available Friday at 11:11 a.m. local time. The 7.1-millimeter thin smartphone …
OS X Lion sees slow adoption with less than 2% of OS traffic share, study finds
Adoption of Apple’s latest version of OS X stalled in October following a strong start that saw OS X Lion downloaded more than 1 million …
Apple reportedly has no plans to bring Siri to older devices
Apple will not bring its virtual personal assistant Siri to older devices, a new report claims to confirm. MSComputerVideos founder Michael Steeber on Tuesday posted an …
Tablet pricing to drop in 2012, eReader shipments to grow 31.4%
End user pricing on media tablets is set to drop substantially in 2012 as competition further increases among vendors. A new report from analyst James …
Kindle Fire could be hotter than iPad this holiday season, study finds
Amazon’s upcoming Kindle Fire could be the hottest tablet on the market this holiday season, with demand that may even surpass Apple’s blockbuster slate, the …
Apple is trying to make iOS autocorrect less horrible
Apple is working on solutions that will help to improve the text input experience on its iOS devices. The Cupertino, California-based company has been discovered …
Amazon ups Kindle Fire orders on strong demand
Amazon has reportedly increased Kindle Fire orders with its manufacturing partners following stronger than expected demand for its premier tablet. DigiTimes reports that more than 5 million units …
Sprint says tablets need voice to succeed
As also-ran media tablets continue to launch in rapid succession, Sprint says slates are missing a key ingredient needed before consumers will bite: voice. Sprint’s director …
AT&T to launch HTC Titan on November 20th for $199.99
AT&T announced on Wednesday that it will launch the HTC Titan Windows Phone on November 20th for $199.99 on contract. The carrier touted the Titan …
HTC Edge may launch in March or April featuring Android 4.0, Tegra 3
BGR on Tuesday reported exclusive details surrounding the HTC Edge, a next-generation Android handset that may be one of the first smartphones to launch with …
Adobe confirms plans to dump Flash Player for mobile devices
Adobe on Wednesday confirmed that it is ceasing development of Flash Player for mobile devices. Instead, with regard to mobile platforms, the software company will …
Apple reportedly slashes Q4 iPhone 4S orders on weaker than expected demand
Apple sold more than 4 million iPhone 4S handsets in the smartphone’s first weekend of availability but according to a new report, Apple thinks demand for …
Kindle Fire demand surpasses iPad ahead of launch, could be a threat
Amazon is seeing huge pent-up demand for its Kindle Fire tablet ahead of launch according to data from a recent study. Market research firm ChangeWave …
Flash in the pan: Adobe to dump mobile Flash efforts
Adobe will soon discontinue development of Flash Player for mobile devices according to a recent report. Citing sources with knowledge of Adobe’s future plans, ZDNet’s …
Kobo to be acquired by Japanese e-commerce giant for $315 million
Kobo, purveyor of eReaders and eBook software across a variety of platforms, announced on Tuesday that it will be acquired by Japan-based Rakuten. Rakuten will purchase …
Republic Wireless launches with $19 unlimited plan
Republic Wireless went live on Tuesday with its impossibly cheap $19 unlimited talk, text and data plan, presenting a service that could potentially save some …
iOS 5 now on nearly 40% of iPhones, study finds
Following the highly anticipated launch of Apple’s latest major iOS revision, iOS 5, Chitika Insights found that the new build accounted for 20% of iOS …
Google lures college students to Google+ in effort to speed adoption
Google’s latest social networking effort follows a long line of failed attempts to break into a space owned by the likes of Facebook, Twitter and …
Hacker uncovers major iOS security flaw [video]
A major security flaw in Apple’s iOS operating system that could allow hackers to remotely gain unauthorized access to an iPhone, iPod touch or iPad …
Apple’s iPhone 4S antenna resolves ‘death grip’ issues, Consumer Reports says
Apple was undoubtedly losing sleep over the fact that Consumer Reports refused to “recommend” its iPhone 4 due to the attenuation issues affectionately referred to …
Apple updates ‘Apple Store’ app with self checkout, in-store pick up support
Apple on Tuesday released a highly anticipated update to its Apple Store app for iOS, adding functionality that may represent the future of the company’s …
iPhone 4S launch helps end HTC’s record revenue run
HTC has been on a tear this year, registering month after month of record revenue thanks to strong demand for its Android-powered smartphones. The Taiwan-based …
Barnes & Noble Nook Tablet hands-on
Barnes & Noble took the wraps off its brand new Nook Tablet at a press conference in New York City on Monday, and we just …
Live from Barnes & Noble’s Nook tablet event!
We’re live from Barnes & Noble’s press conference here in New York City where the bookseller is expected to take the wraps off its sequel …
