In early October, the FTC announced that it was slapping AT&T with a $105 million lawsuit after discovering that the company was charging its customers for unauthorized third-party services that they never signed up for in the first place. This is a practice known as “cramming,” and the FTC has been cracking down on it in recent months.
Shortly after the lawsuit was made public, AT&T released a statement in which it claimed that the settlement would give “customers who believe they were wrongfully billed for PSMS services the ability to get a refund.”
If you were an AT&T customer at any point after January 1st, 2009 and believe you were affected by bogus charges, you can now file a claim on the FTC’s website to receive your share of the settlement money. In order to request a refund, you need to have access to either the billing account number or the mobile phone number of the account. Refund claims must be submitted before May 1st, 2015.
If you’re unsure of whether or not you qualify for a refund, be sure to call the class action administrator at 1-877-819-9692. They will be able to check and see whether or not you were ever charged for services that you did not apply for.