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Verizon’s free Motorola XOOM 4G LTE upgrade process begins tomorrow

Updated Dec 19th, 2018 7:30PM EST

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Motorola XOOM owners who want to take advantage of the promised 4G LTE upgrade can finally begin to do so beginning Thursday. Once a customer signs up to receive the upgrade, Verizon Wireless will send the shipping instructions along with a box. The option is free and Verizon Wireless said changes to data plans are not required. Verizon also advises that XOOM owners back up their devices before sending them in for the upgrade. The process is expected to take six business days. Verizon Wireless also announced on Wednesday that it will begin to sell the Motorola XOOM with 4G LTE pre-installed for $499.99 starting October 13th. Read on for the full press release.


Upgrade to Add the Speed of the Largest 4G LTE Network in America

BASKING RIDGE, N.J. – Verizon Wireless and Motorola Mobility, Inc. (NYSE: MMI), today announced the Motorola XOOM 4G LTE upgrade will be available for existing Motorola XOOM customers beginning tomorrow. The Motorola XOOM 4G LTE will be available in Verizon Wireless Communications Stores and online at beginning Oct. 13 for $499.99 with a new two-year contract.

Starting tomorrow, Motorola XOOM customers can visit for complete instructions and to begin the 4G LTE upgrade process. Customers who signed up for email alerts will receive an email notification with instructions tomorrow. Customers should expect to get their updated Motorola XOOM with 4G LTE back in approximately six business days. The 4G LTE upgrade is free of charge and customers do not have to change their current data plan when upgrading to 4G LTE.  Customers are encouraged to back up any personal information prior to shipping.

Faster speeds and connections enhance the Motorola XOOM experience, allowing customers to download songs in seconds and movies in minutes. Customers should expect average download speeds of 5 to 12 Mbps and upload speeds of 2 to 5 Mbps in 4G LTE mobile broadband coverage areas.  When customers travel outside of a 4G LTE coverage area, the Motorola XOOM automatically connects to the Verizon Wireless 3G network, enabling customers to stay connected from coast to coast.

Key features:
·         10.1-inch widescreen HD display
·         32 GB built-in storage (actual formatted capacity is less), with microSD card slot supporting additional 32 GB
·         Android™ 3.2 Honeycomb – supports Google™ Mobile Services including Gmail™, YouTube™, Google Talk™, Google Search™, Google Maps™, Google Movies™, Google Books™ and Android Market™
·         Dual-core 1 GHz processor
·         Adobe® Flash® 10- enabling the delivery of rich Flash based web content including videos, casual games and applications
·         2-megapixel front-facing camera for video chats over 4G LTE, 3G and WiFi
·         5-megapixel rear-facing camera with LED flash
·         Wi-Fi networks are generally short ranged and provide wireless Internet access to localized public areas (often called hotspots) such as airports, hotels, and coffee shops.

Data plans:
·         Motorola XOOM customers will have the option to choose one of the following mobile broadband data plans:
o   $30 monthly access for 2GB monthly allowance
o   $50 monthly access for 5GB monthly allowance
o   $80 monthly access for 10GB monthly allowance

For additional information on Verizon Wireless products and services, visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or go to Visit for more information about Verizon Wireless’ 4G LTE network.