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TELUS sues Rogers over network claims

Updated Dec 19th, 2018 6:29PM EST

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The US isn’t the only country to have its two largest wireless carriers in the middle of a legal spat as Canada’s TELUS has filed suit against Rogers Wireless. The reason for the lawsuit has to do with Rogers’ claim to “Canada’s most reliable network”, one that is “two times faster than any other.” According to TELUS, such claims became invalid as of November 5th when its very own 21Mbps HSPA network was launched. Looking to resolve the matter out of court, the Burnaby, BC-based company asked Rogers to immediately cease all reliability and speed claims. Rogers did not and one week later the lawsuit was born.

As it stands today, Rogers is refusing to back down from its claims citing independent studies dating back to 2007 which consistently show its networks superior performance. The problem with the position taken by Rogers is it puts TELUS at an unfair disadvantage as its new network has yet to undergo such third-party testing. On the other hand, the Rogers network does include an EDGE network, something TELUS does not have, which one could argue creates a fail-safe of sorts thus lending credence Rogers’ claimed reliability. As for what it hopes to achieve with the lawsuit, TELUS is asking that Rogers admit it disregarded the standards set forth in the Competition Act, stop all ads claiming its network to be the fastest and most reliable and, as always, pay for damages incurred.

Bell, who shares its network with TELUS, is not involved in the lawsuit.

Thanks, Tom!


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