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RIM recalls 1,000 BlackBerry PlayBook tablets [video]

Updated 4 years ago
Published May 16th, 2011 10:25AM EDT
BGR

RIM on Monday confirmed that it has issued a recall for approximately 1,000 BlackBerry PlayBook tablets. “RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up,” the company said in a statement. “The majority of the affected devices are still in the distribution channel and haven’t reached customers. RIM is working to replace the affected devices. In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance.” Shortly after the PlayBook was released, a BGR reader contacted us to report problems with his PlayBook. The device, which was purchased on launch day, would not boot. Instead, it would just flicker and flash randomly while the power button was depressed and then power down when the button was released. It is unclear if this is the same issue that resulted in RIM’s PlayBook recall, but RIM’s description of the devices’ inability to boot on initial setup matched our reader’s description last month. Hit the break for a video of the BGR reader’s PlayBook.

Thanks for the video, Jake

Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content.

Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment. His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.