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RIM recalls 1,000 BlackBerry PlayBook tablets [video]

Zach Epstein
May 16th, 2011 at 10:25 AM

RIM on Monday confirmed that it has issued a recall for approximately 1,000 BlackBerry PlayBook tablets. “RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up,” the company said in a statement. “The majority of the affected devices are still in the distribution channel and haven’t reached customers. RIM is working to replace the affected devices. In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance.” Shortly after the PlayBook was released, a BGR reader contacted us to report problems with his PlayBook. The device, which was purchased on launch day, would not boot. Instead, it would just flicker and flash randomly while the power button was depressed and then power down when the button was released. It is unclear if this is the same issue that resulted in RIM’s PlayBook recall, but RIM’s description of the devices’ inability to boot on initial setup matched our reader’s description last month. Hit the break for a video of the BGR reader’s PlayBook.

Thanks for the video, Jake

Zach Epstein

Zach Epstein has worked in and around ICT for more than 15 years, first in marketing and business development with two private telcos, then as a writer and editor covering business news, consumer electronics and telecommunications. Zach’s work has been quoted by countless top news publications in the US and around the world. He was also recently named one of the world's top-10 “power mobile influencers” by Forbes, as well as one of Inc. Magazine's top-30 Internet of Things experts.

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