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Apple delays shipping of 27-inch iMacs, faulty graphics card to blame?

Updated Dec 19th, 2018 6:30PM EST

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It has been a rocky road for Apple’s over-sized 27-inch iMac. Back in November, customers filled Apple’s forums with complaints — brand new iMacs were received by happy customers who proceeded to discover that their shiny, new Apple hardware was either DOA or horribly damaged in transit. Apple was reportedly helpful to affected customers and quickly addressed the issue. It would be nice for Apple if that was the end of the story. Unfortunately, Apple’s happy ending is not yet in sight. Fast forward to December when the holiday shopping season is in full swing and these lust-worthy iMacs should be selling and shipping at a hectic pace. Rather than shipping, several Apple resellers are claiming that the 27-inch iMacs have been shelved for at least two weeks while Apple attempts to solve display problems that have been plaguing this iMac line. The problem is thought to be caused by faulty ATI graphics cards, a scenario that regrettably is not new. Remember the 2008 MacBook Pro and its faulty NVIDIA graphics card? In addition to the breakage problem, other reported issues with the 27-inch iMac display include intermittent flickering and screens that have a yellow hue. The problem is so widespread that Scott Pronych, a disgruntled iMac owner and website designer, created a website dedicated to logging and tracking complaints with the 27-inch iMac. With Apple reportedly replacing the graphics cards on the iMac, the outlook for procuring this 27-inch behemoth in time for the holiday season is grim. Apple’s online store lists the 27-inch iMac as shipping in two weeks with similar delays seen at third party retailers. And since Apple is Apple, they’re characteristically mum on the subject, so we will be looking for the Apple support document admitting culpability detailing the problem sometime soon.

[Via 9 to 5 mac]



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