AT&T subscribers complain of delayed, canceled iPhone 4S pre-orders

By on October 14, 2011 at 4:35 PM.

AT&T subscribers complain of delayed, canceled iPhone 4S pre-orders

Apple’s iPhone 4S became available to the general public today, and the launch appears to have been an overwhelming success. Yankee Group analyst Carl Howe believes Apple could close out the weekend having sold as many as 4 million new iPhones. We’ve been hearing from proud new iPhone owners across the country all day — and we’ve also been hearing about all the crazy things they’ve been asking poor Siri — but we’ve also heard from an unhappy minority that seems to have fallen victim to fulfillment problems. Read on for more.

Updated with comment from AT&T. More →

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Samsung phones still having problems with first Windows Phone 7 update

By on March 4, 2011 at 11:51 PM.

Samsung phones still having problems with first Windows Phone 7 update

It’s not the update you’ve been waiting for, rather it’s the update the will allow you to get the update you’ve been waiting for. Of course we’re talking about Windows Phone 7, and the small, quirky code bundle Microsoft has been attempting to rollout for the past two weeks. After halting the update to Samsung handsets back on February 23rd, the company resumed sending the software to users’ devices this week. And unfortunately, it looks like Windows Phone users with Samsung handsets are continuing to have issues — problems Microsoft admits via Twitter it is “aware of” and is “looking into.” The small package being pushed by Microsoft patches Windows Phone’s updater mechanism, preparing it for the more significant NoDo update that is set to bring copy and paste functionality, amongst other things, to WP7 later this month. Not the most impressive software rollout we’ve ever seen, but hopefully Microsoft and friends have this whole mess sorted out by the time NoDo is a gogoMore →

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Apple confirms MacBook Air bugs internally

By on November 4, 2010 at 8:00 AM.

Apple confirms MacBook Air bugs internally

The sleek new MacBook Air models unveiled late last month are the slimmest computers Apple has ever produced — but the manufacturer still managed to find the space to pack in a few troublesome bugs. Early MacBook Air adopters have taken to various forums as they voice complaints surrounding Apple’s new MacBook Air (Late 2010) models. While Apple has yet to address any of the reported issues publicly, a source informed BGR that the manufacturer is investigating several of them internally. Included among the issues is a bug where the display flickers or shows horizontal lines of varying colors when a computer wakes from sleep or after hot-plugging a display. Another bug causes the screen to fade from light to dark repeatedly after waking from sleep. Apple’s internal support system includes suggestions for interim fixes in each of these cases, but no permanent fixes are available at this time.

Apple has stated internally that the aforementioned issues have been isolated and will be addressed in an upcoming software update. When dealing with customers, Apple employees have been instructed to state that the company is aware of these issues and is working on solutions. Hit the break for another screen shot. More →

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Exclusive: Conversation with Steve Jobs on the iPhone 4 antenna problems

By on July 1, 2010 at 9:05 AM.

Exclusive: Conversation with Steve Jobs on the iPhone 4 antenna problems

iphone-4-low-signal

One of our readers has a pretty interesting story to share. It is one that involves his passion for Apple products, an Apple engineer, Steve Jobs, and reported problems with the iPhone 4’s antenna placement. Let’s call the person talking to Apple and Steve Jobs “Tom”… Tom recorded a video which he posted on YouTube. That video demonstrated the iPhone 4’s now well known issue of signal degration when being held mostly on the left lower side of the phone. Apparently, Apple noticed the video, and reached out directly to Tom. While talking with Apple, Tom was informed that Apple doesn’t consider this an issue, and that anything online is just “rumor hysteria”. Apple also asked Tom not to post further videos.

Tom followed up by emailing the Apple engineer and Steve Jobs directly. Below is the email thread broken down. We have verified the email headers and information, and believe this exchange to be 100% legitimate.

Updated…

More →

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Nokia 5800 XpressMusic NAM units being returned to Flagship stores?

By on February 27, 2009 at 1:52 PM.

Nokia 5800 XpressMusic NAM units being returned to Flagship stores?

We’ve got a lot of tips on this over the course of the morning but wanted to double check them to be safe. In short, we’re told that many, many new Nokia 5800 NAM owners are returning their units to the Flapship points of purchase, due to an issue with the handset not properly connecting to the internet. Now, our unit got 3G/3.5G signal fine in NYC over AT&T’s network, but we’re told many other units don’t pick up signal at all in a lot of locations. Literally another Nokia next to it will have 5 bars and the 5800 won’t have any. And yes, they’ve all confirmed they have NAM units and the boxes say “850MHz/1900MHz UMTS”. I’d turn my unit on again to check this out but it’s honestly not worth it. Stay in the box, 5800. You’re at peace.

Thanks, to everyone that hit us up!

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Latest Xbox 360 update killing audio via HDMI?

By on February 1, 2009 at 10:45 AM.

Latest Xbox 360 update killing audio via HDMI?

It looks like Sony isn’t the only company with woes on the gaming console front these days. Sure, Xbox 360 owners might not be forced to sit back and watch as their console manufacturer of choice posts record losses and sees gaming labs begin to snub their platform, but what difference does it make if their consoles becomes unusable? In an Xbox Forums thread currently spanning 23 pages, hundreds of Xbox 360 owners are reporting that recent updates are causing big problems. In a system that currently sits at the forefront of HD gaming, HDMI connectivity is a must. Users are reporting that after installing the Xbox Live Fall Update however, audio has been completely compromised via HDMI. Some users are even reporting video issues as well. Months have passed since the issues first arose and yet countless gamers still find themselves without a solution. Calls to Xbox support have yielded nothing to date – in fact some reps are still trying to blame faulty TVs and cables for the issue. Talk to us Microsoft, what’s up?

Thanks, Jacob!

Read

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The top 10 things we hate about the BlackBerry

By on January 20, 2009 at 7:17 PM.

The top 10 things we hate about the BlackBerry

We gave you our iPhone list, and while this probably has many more minor annoyances than actual feature omissions, we still thought it would be fun to put a list of our gripes together. Some of these might be device-specific, but you’ll get a general feel for the direction we’re going and why these things piss us off to no end.

1. The ridiculous limit on file sizes when downloading from the browser. Look, if I want to download a friggin’ video file, let me.

2. Attachments are pretty bad and it has to do with RIM’s ever-so-sneaky compression. We’ve heard that when data is sent over their network, it literally can take a 100kb file and compress it to around 7kb. (A carrier’s dream). Just let us get the entire file without having to constantly wait for it to render when we zoom it, etc.

3. Specifically speaking for the Bold, the “R” shortcut key no longer takes you to the Alarm. This pains me.

4. Actually, about shortcuts… for a product that excels on making your life easier and offering up a ton of user-customization, there is no reason we shouldn’t be able to program our own shortcut keys. If I want the letter “B” to take me to the Memo Pad, then let me do it damn it. I’m tired of being stuck at the mercy of RIM’s shortcut key assignment. They make no sense and they are hardly integrated in 3rd party applications.

5. When you get a pop-up menu, there are no boundaries to where you can scroll. Let’s use one of the Application Permissions screens. Why am I allowed to scroll above “Yes” and below “No”? There are only two options yet it seems as if you could scroll to China before selecting one of them.

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The top 10 things we hate about the iPhone

By on January 20, 2009 at 12:54 PM.

The top 10 things we hate about the iPhone

Look, we love our iPhones as much as the person, but at this late point in the game, there are some things that are just inexcusable. Here’s our top 10 things we hate about the iPhone, and we’ll post up our top 10 things we hate about the Bold later on. Feel free to chime in with your own! Also note that we’re talking about the iPhone in its default state, not a jailbreaked unit. Here’s our list in no particular order:

1. You can’t use custom sounds for email notifications, SMS, etc.

2. Copy and paste. Sorry, but it’s ridiculous at this point.

3. When forwarding an email with an attachment, the iPhone sends it out locally. That means if you have a 1MB attachment, you have to send 1MB worth of data when forwarding. This doesn’t happen on Windows Mobile or the BlackBerry — it’s sent from the server. Not cool.

4. No unified inbox. At this point, there’s no reason you should have to go through the rigmarole of switching through tabs and endless menus to get to another email inbox. Cut this down, give us color-coded emails that correspond with that particular account — something!

5. Video recording. Again, it’s technically possible, but we don’t have it.

More →

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