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Apple confirms that it’s investigating reports of swelling iPhone 8 batteries

Published Oct 2nd, 2017 12:39PM EDT
iPhone 8 Battery
Image: Zach Epstein for BGR

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Whenever Apple releases a brand new iPhone model, the company has a designated and semi-secret team of specialists and engineers whose sole task is to monitor any significant problems affecting the first batch of iPhone deliveries. When defective units of a new iPhone model are brought into Apple retail stores, they eventually make their way back to Apple headquarters where the reported problem is examined thoroughly. This approach helps Apple nip any serious production issues in the bud before more potentially defective units roll off the production line.

Thus far, Apple’s iPhone 8 has thankfully avoided any serious ‘”-gate” type of scandal, but a curious and potentially worrisome issue did bubble up to the surface last week. As previously reported, there are a handful of reports coming out of Taiwan and Japan involving iPhone 8 batteries which swelled to the point that the display panel dislodged itself from the device. While there have thankfully been no reports of explosions or anything of the like, the photos below aren’t exactly what you want to see after shelling out some serious cash for a next-gen iPhone.

Photos of an affected iPhone 8 Plus can be seen below. It’s worth noting that no counterfeit chargers were reportedly used on any of the affected devices.

https://bgr.com/wp-content/uploads/2017/09/iphone-8-plus-battery-damage-display-1.jpg?quality=98&strip=all&strip=all
https://bgr.com/wp-content/uploads/2017/09/iphone-8-plus-battery-damage-display-2.jpg?quality=98&strip=all&strip=all

Though the issue doesn’t appear to be widespread, Apple is now aware of the issue and is actively investigating it. In a typically terse statement from Apple, a spokesperson relayed the following to MacRumors.

“We are aware and are looking into it,” Apple’s statement reads.

In a best case scenario, we’ll seen no more reports of this problem sprouting up. On the off-chance that we do, rest assured that Apple engineers are already busy diagnosing the problem.

Yoni Heisler Contributing Writer

Yoni Heisler has been writing about Apple and the tech industry at large with over 15 years of experience. A life long expert Mac user and Apple expert, his writing has appeared in Edible Apple, Network World, MacLife, Macworld UK, and TUAW.

When not analyzing the latest happenings with Apple, Yoni enjoys catching Improv shows in Chicago, playing soccer, and cultivating new TV show addictions.