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T-Mobile swings to loss in Q2 while iPhone, ‘uncarrier’ plans propel huge subscriber growth

Updated Aug 8th, 2013 11:15AM EDT
T-Mobile Earnings Q2 2013

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T-Mobile’s new “uncarrier” initiatives might just be marketing gimmicks, but alongside the addition of the iPhone to the carrier’s lineup last quarter, they helped drive the biggest postpaid subscriber growth T-Mobile has seen in four years. T-Mobile on Thursday posted its second-quarter results, stating that it added 1.1 net subscribers during the quarter, including 688,000 contract customers. In the same quarter last year, T-Mobile lost 557,000 contract subscribers. Those additions were quite costly, however, and while the carrier managed a $207 million profit in Q2 2012, it swung to a $16 million loss last quarter on revenue totaling $6.23 billion, up from $4.9 billion in the year-ago quarter.

“T-Mobile’s Un-carrier approach has clearly resonated with consumers. By fixing the things that drive them mad, like contracts and upgrades, and freeing them from the two-year sentences imposed on them by our competitors, they are choosing the new T-Mobile in unprecedented numbers,” T-Mobile CEO John Legere said in a statement. “We are just beginning and we will continue to apply this innovative thinking to the Un-carrier offers we create and to the internal operations of our company, which taken together are driving significant shareholder value creation.”

T-Mobile said it expects full-year adjusted EBITDA to fall between $5.2 billion and $5.4 billion in 2013. The carrier’s full press release follows below.

Article updated to clarify that T-Mobile added 688,000 net contract subscribers in Q2 2013, not 685,000.

T-Mobile US Reports Second Quarter 2013 Results

America’s Un-carrier continues to make groundbreaking moves to revolutionize the wireless industry resulting in strong customer growth of 1.1 million net additions including 688,000 branded postpaid net additions

Second Quarter 2013 Highlights Include:

  • Total customer net additions of 1.1 million, an improvement of 1.3 million net additions year-over-year
  • T-Mobile led the US wireless industry in the second quarter with 685,000 branded postpaid phone net additions
  • Branded postpaid net additions of 688,000, an improvement of more than 1.2 million year-over-year
  • Total branded customer net additions of 678,000, the strongest growth in four years
  • Record low branded postpaid churn of 1.58%, a decrease of approximately 50 basis points year-over-year
  • Adjusted EBITDA of $1.1 billion – pro forma combined(1) adjusted EBITDA of $1.3 billion
  • 4G LTE network rollout ahead of plan with 157 million people covered in 116 metro areas
  • Successful execution of major strategic initiatives including the launch of the iPhone, the launch of Simple Choice and JUMP!, and the pending spectrum acquisition from U.S. Cellular
  • Rapid progress with the integration of MetroPCS – expansion of MetroPCS brand into 15 new markets

BELLEVUE, Wash., Aug 08, 2013 (BUSINESS WIRE) –T-Mobile US, Inc. (NYSE:TMUS) today reported second quarter 2013 results demonstrating significant growth in its total and branded customer base due to the successful execution of its Un-carrier strategy.

T-Mobile reported 678,000 total branded net customer additions for the quarter, including branded postpaid net additions of 688,000 and branded prepaid net losses of 10,000. Reported results include two months, May and June, of MetroPCS results. The branded postpaid net additions represent an improvement of more than 1.2 million branded postpaid net additions year-over-year, driven by a record low branded postpaid churn of 1.58% and a 77% year-over-year increase in branded postpaid gross additions.

“T-Mobile’s Un-carrier approach has clearly resonated with consumers. By fixing the things that drive them mad, like contracts and upgrades, and freeing them from the two-year sentences imposed on them by our competitors, they are choosing the new T-Mobile in unprecedented numbers,” said John Legere, President & CEO of T-Mobile. “We are just beginning and we will continue to apply this innovative thinking to the Un-carrier offers we create and to the internal operations of our company, which taken together are driving significant shareholder value creation.”

On March 26, 2013, the Company launched its radically simplified unlimited “Simple Choice” rate plan. Device financing with the Equipment Installment Plan (EIP) provides customers with low out-of-pocket costs on some of the most popular devices available in the US wireless industry. On April 12, 2013, T-Mobile began selling the iPhone at all company-owned stores in combination with the new Simple Choice service plan. Since the April 12th launch, iPhone sales have accounted for approximately 29% of T-Mobile’s branded gross customer additions and upgrade smartphone sales, excluding MetroPCS. Additionally, T-Mobile also benefitted from strong sales of other smartphones, in particular the Samsung Galaxy S4. Total smartphone sales, including sales to branded prepaid customers, were 4.3 million units in the second quarter of 2013, equivalent to 86% of total units sold, up from 71% in the second quarter of 2012.

As of July 10, 2013, the Company unveiled JUMP! – a groundbreaking approach to more frequent phone upgrades and the launch of 4G LTE in 116 metro areas covering 157 million people. This far exceeded the stated goal of reaching 100 million people by mid-year. Cash capital expenditures for the second quarter of 2013 were $1.1 billion, in support of an accelerated network modernization program which is on pace to meet the previously stated goal of 200 million people with 4G LTE prior to the end of 2013.

On June 28, 2013, T-Mobile announced that its wholly owned subsidiary had signed an agreement to purchase 10 MHz of Advanced Wireless Services (AWS) spectrum from U.S. Cellular for $308 million in cash. The spectrum covers a total of 32 million people in 29 markets in the Mississippi Valley region, including St. Louis, Nashville, Kansas City, Memphis, Lexington, Little Rock, Birmingham, New Orleans, and Louisville. Pending regulatory approval, the transaction is expected to close in the fourth quarter of 2013.

On July 25, 2013, T-Mobile announced that less than three months after the business combination of T-Mobile USA and MetroPCS Communications was completed, it has doubled the MetroPCS brand presence across the country, bringing “Wireless for All” to 15 new markets. The Company will be offering its “Bring Your Own Phone” program to customers of the MetroPCS brand. MetroPCS customers can expect to experience speeds on average of seven times faster than those previously available. Additionally, the MetroPCS brand expanded its 4G smartphone portfolio with the introduction of the Nokia Lumia 521 and LG Optimus F3 in select markets.

Operational and Financial Highlights

T-Mobile ended the second quarter of 2013 with approximately 44 million customers, an increase of more than 10 million customers from the end of the first quarter of 2013, of which 1.1 million were net additions and 8.9 million were acquired customers from MetroPCS, which are included in branded prepaid customers. T-Mobile significantly grew its total branded customer base, including branded prepaid, with 678,000 net customer additions during the quarter. Branded postpaid net customer additions of 688,000 represented an improvement of over 1.2 million customers from the 557,000 net branded postpaid net customer losses in the second quarter of 2012, due to record low branded postpaid churn and significantly higher gross additions. With 685,000 branded postpaid phone net additions T-Mobile led the US wireless industry in the second quarter of 2013. Branded postpaid phone net additions are defined as branded postpaid net additions minus postpaid mobile broadband net additions. The Company’s network modernization program and strong execution of its Un-carrier strategy contributed to an all-time low branded postpaid churn rate of approximately 1.6% for the quarter, down 50 basis points from the second quarter of 2012 rate of 2.1%. The primary driver for branded prepaid losses of 10,000 in the second quarter was credit worthy customers that have historically purchased prepaid products upgrading to branded Simple Choice postpaid plans. Excluding these qualified upgrades by T-Mobile customers, organic branded prepaid net additions were positive. Branded prepaid churn for the quarter of 5.4% was down from 6.0% in the second quarter of 2012 due to the inclusion of MetroPCS customers in the prepaid base, as MetroPCS has historically had lower churn in its customer base than T-Mobile USA’s prepaid customer base.

The quality of T-Mobile’s customer base continues to improve. During the second quarter of 2013 the Company’s porting ratios improved against all carriers. Prime applications tripled since the second quarter of 2012. The credit quality of the EIP receivables improved – with 52% categorized as “Prime” compared to 43% at the end of 2012. Additionally the Company’s service revenue Days Sales Outstanding (DSOs) metric decreased by approximately 10% year-over-year and bad debt expense decreased by 48% year-over-year.

Service revenues for the second quarter grew by 8.6% year-over-year primarily due to the inclusion of MetroPCS results for May and June 2013, while total revenues increased by 27.5% primarily due to the inclusion of MetroPCS results for May and June 2013 and higher equipment sales due to record smartphone sales.

On a pro forma combined basis, including three months of MetroPCS results for the quarters ended June 30, 2013 and 2012 respectively, total revenues for the second quarter of 2013 grew by 7.9% year-over-year, driven by strong equipment revenues in conjunction with record smartphone sales. The mix of branded postpaid customers on Value or Simple Choice plans was 50% as of June 30, 2013, up from 36% as of March 31, 2013. This was a primary driver of the pro forma combined service revenue decline of 7.5% year-over-year, which represents a sequential improvement over the pro forma combined rate of decline in the first quarter of 2013. On a pro forma combined basis, second quarter 2013 service revenues improved slightly compared to the first quarter of 2013. This relative improvement was driven by higher customer volumes.

Branded postpaid average revenue per user (ARPU) decreased year-over-year by 6.5% to $53.60, primarily as a result of increased adoption of Value and Simple Choice plans, which deliver lower ARPU due to lower service charges compared to traditional plans bundled with a discounted handset. While the year-over-year percentage decline in branded postpaid ARPU was in line with the first quarter of 2013, the sequential decline slowed significantly to $0.47 compared to a decline of $1.40 in the first quarter.

Reported branded prepaid ARPU increased by 29.7% year-over-year due to the inclusion of MetroPCS results. On a pro forma combined basis branded prepaid ARPU increased by 0.7% to $35.97.

Adjusted EBITDA for the second quarter decreased by 16.0% to $1.1 billion compared to the same period of last year. On a pro forma combined basis adjusted EBITDA declined by 30% year-over-year to $1.3 billion, primarily due to higher promotional expenditures, significantly higher gross additions, driving higher handset sales, and higher upgrade volumes. Branded postpaid gross additions for the second quarter increased by 77% year-over-year and by 53% quarter-over-quarter.

MetroPCS Combination

T-Mobile has made rapid progress with regard to the integration of MetroPCS. The Company began selling HSPA+ and LTE compatible devices to MetroPCS customers in the quarter through MetroPCS branded distribution points. Additionally, the Company has already combined MetroPCS’ 4G LTE spectrum in Las Vegas with T-Mobile’s network and spectrum, doubling the LTE spectrum deployment and dramatically increasing data speeds for both T-Mobile and MetroPCS customers with capable devices. On July 25, 2013, the Company announced the strategic expansion of the MetroPCS brand with the planned launch of 15 new markets.

2013 Outlook Guidance

For the full year of 2013, T-Mobile is projecting adjusted EBITDA on a pro forma combined basis, including MetroPCS results for the full year, to be in the range of $5.2 to $5.4 billion. Cash capital expenditures are expected to be in the range of $4.2 to $4.4 billion on a pro forma combined basis.

On a reported basis, including eight months of MetroPCS results, this guidance is equivalent to adjusted EBITDA in the range of $4.7 to $4.9 billion and cash capital expenditures of $4.0 to $4.2 billion for the year.

With the success of our Simple Choice plan and the continued evolution of the Un-carrier strategy, branded postpaid net additions for 2013 are expected to be between 1.0 and 1.2 million. With this growth, and rate plan migrations, the penetration of Value/Simple Choice plans in the branded postpaid base is projected to be between 60% and 70% by the end of 2013.

Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 15 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.