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iPhone 5 buyers report phones arriving scuffed and scratched out of the box

Each time Apple (AAPL) launches a new iPhone, two things are expected: sales records and scandals. In the former category, Apple announced last week that it sold twice as many iPhones during the iPhone 5’s first 24 hours of pre-sales availability than it did last year, and the company confirmed on Monday that opening-weekend sales topped 5 million units. In the latter, “Mapsgate” got the ball rolling last week and now we can follow it up with “Scuffgate.” In a thread that spans more than 100 pages on the MacRumors discussion forums, a number of early iPhone 5 adopters are reporting that their handsets came scuffed and scratched out of the box. Reports surrounding marks on the black model are far more common than they are with Apple’s white model, and BGR can confirm that one of our new units shipped with a tiny chip on the bottom of the black anodized aluminum antenna. Apple has not commented on the issue publicly.


Zach Epstein

Zach Epstein has worked in and around ICT for more than 15 years, first in marketing and business development with two private telcos, then as a writer and editor covering business news, consumer electronics and telecommunications. Zach’s work has been quoted by countless top news publications in the US and around the world. He was also recently named one of the world's top-10 “power mobile influencers” by Forbes, as well as one of Inc. Magazine's top-30 Internet of Things experts.

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