A T-Mobile employee in Pinellas County, Florida, has been arrested on suspision of stealing an explicit video from a customer’s phone and emailing it to himself. It would be an unfortunate surprise to the store’s owners, if it weren’t for the fact that the employee was found guilty of defrauding T-Mobile in a weirdly elaborate sales commission scheme just last year.

Roberto Sanchez-Ramos, a 25-year-old employee at the Pinellas Park T-Mobile store, was arrested last Friday on suspicion of stealing an explicit video off a customer’s phone and emailing it to himself.

The police report says that Sanchez-Ramos “accessed the victim’s cellular phone while working as a T-Mobile employee…the victim noticed that her email had been accessed and her sexually explicit video was sent to an email which is believed to be [Sanchez-Ramos]’s.”

This isn’t the first time Sanchez-Ramos has been arrested while working at a T-Mobile store. Last year, while working at a different T-Mobile store in Largo, Florida, he plead guilty to a felony fraud after he was discovered working a bizarrely complicated scheme to get extra commission:

The initial transactions — the fraudulent refunds — would already have been enough cause for suspicion, so it’s unclear why Sanchez-Ramos would then use the cash to buy accessories from T-Mobile, rather than just taking the cash for himself.

The one explanation that makes sense is that Sanchez-Ramos was lagging behind in sales and in danger of losing his job. As BGR previously reported, a high-pressure sales culture exists at some T-Mobile store, where employees are strongly encouraged to push extra accessories or devices on customers, or face termination.

The T-Mobile employees previously interviewed by BGR admitted to fraudulent sales practices to try and boost their numbers, including lying to customers or adding insurance to plans without permission.

Sanchez-Ramos clearly took fraudulent sales to a whole new level, but the fact that he felt it necessary to steal from T-Mobile to potentially boost his sales numbers says something about the culture of sales in the wireless industry.

T-Mobile declined to comment on the incident.

Chris Mills has loved tinkering with technology ever since he worked out how to defeat the parental controls on his parents' internet. He's blogged his way through Apple events and SpaceX launches ever since, and still keeps a bizarre fondness for the Palm Pre.