Samsung on Monday announced it stopped Galaxy Note 7 sales worldwide following new explosions reports. A day later, the company told regulators in its home country that the 2016 Note model has been discontinued.
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According to The Wall Street Journal, Samsung said on Tuesday that it would discontinue production and sales of the Galaxy Note 7 smartphone. Samsung expressed in a filing with South Korean regulators that it stop sales a day after it announced a temporary halt to production.
“Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7,” the company said.
In early September, Samsung had no choice but to issue a Galaxy Note 7 recall. Faulty battery design lead to multiple explosions worldwide. By the end of the same month, Samsung started replacing affected units. But it was soon discovered that the supposedly safe handsets were also blowing up. After multiple Galaxy Note 7 fire reports, Samsung announced on Monday that sales and replacements would be stopped.
It turns out the company doesn’t have any plans to try to revive the Galaxy Note 7.
Samsung shares dropped 8% on Monday, its biggest one-day decline in eight years, the Journal reports.
Customers who own an original Galaxy Note 7 or a replacement should seek a refund from their carrier, or a replacement phone (other than the Note 7). You should backup the data on your Galaxy Note 7, wipe it clean, and then power the handset down before taking it to a local store.
