JD Power gives T-Mobile a tiny gold star for having the best retail experience
One of the many, many things that T-Mobile likes making fun of other carriers for is their customer service. Going into any wireless store to …
One of the many, many things that T-Mobile likes making fun of other carriers for is their customer service. Going into any wireless store to …
Earlier today, T-Mobile launched its latest Un-carrier initiative, a complete overhaul of how it does customer service. It’s a groundbreaking and exciting strategy, assuming that …
T-Mobile just took the wraps off its latest Un-carrier move, and it’s not what anyone was expecting. Instead of rolling out changes to its phone …
T-Mobile has completely recreated its brand out of thin air over the last few years thanks to one bold decision: Putting the word “Un” in …
Late last year, T-Mobile acquired a small pay TV company called Layer3, which offers a cable-esque TV service in a handful of markets around the …
Early on Monday morning, T-Mobile launched its new Essentials plan, a mildly stripped-back version of its flagship “unlimited” plan, T-Mobile One. The plan is similar …
Working out which wireless network is the best is, as we’ve covered here extensively before, not a simple thing to do. There’s a bunch of …
Wireless carriers spend billions of dollars every year to make their network the fastest and most consistent, so as you can imagine, crowning a winner …
Thanks to fierce competition between the four national wireless networks in the last decade, all the carriers are hunting for anything that can differentiate their …
In the constant battle between wireless companies for your monthly cell dollars, the most visibly important metric is who has the fastest LTE network. In …
T-Mobile announced today that it’s extending Simple Global, its free roaming service, to nearly every country in the world. The feature, which is available to …
The recent announcement of T-Mobile and Sprint’s merger has everyone thinking a little more than usual about wireless competition. The US has enjoyed a fierce …
We’ve hit the midway point in the summer, which means it’s officially time for corporations to start plugging the back to school promotions. No one …
There’s plenty of reasons why you wouldn’t want T-Mobile’s merger with Sprint to go through with zero restrictions, but if concerns about reduced competition, higher …
Yesterday, T-Mobile CEO John Legere and now-former Sprint CEO Marcelo Claure went before the Senate subcommittee on Antitrust, Competition Policy, and Consumer Rights to make a …
Earlier this year, T-Mobile and Sprint finally ended years of awkward flirting and made their union official. If regulators sign off, the US’s two smallest …
Late last year, T-Mobile announced that it had acquired TV company Layer3, a slightly oddball TV distributor that offers an expensive cable-esque TV bundle in …
In today’s edition of “you probably didn’t know this was still a thing but be glad it stopped,” Verizon, AT&T, and Sprint have all confirmed …
Normally, when we hear anything from any of the big four carriers about its network, it’s about how it’s the best in the country and …
For T-Mobile CEO John Legere, poking fun at Verizon and AT&T is seemingly part of his job description. Whether he’s picking up their disgruntled customers …
Over the last two years, all four major wireless carriers have introduced unlimited data plans that have proved unsurprisingly popular. But despite the name, none …
This time last week, we told you about a series of buy-one-get-one-free deals that T-Mobile started running on iPhones, Samsung Galaxy S devices, and almost …
When T-Mobile and Sprint finally made their merger official in April, after years of coquettish flirting, the big question instantly became whether the government would …
A little under one year ago, T-Mobile turned on the first site in the US to use its 600MHz frequency, a low-band chunk of spectrum …
When John Legere took control of T-Mobile in 2012, the carrier was in a sorry state. Scrapping with Sprint to be the third-biggest carrier with …
There’s a big problem with most of the smartphone deals that carriers offer: They come with a huge commitment. Almost every carrier smartphone deal has …
An unsecured T-Mobile tool potentially gave access to millions of customers’ details to anyone with a URL and a phone number, according to ZDNet. The bug …
T-Mobile has spent a whole boatload of its Un-Carrier money on claiming that it has the best network for unlimited. The tag line appears on …
T-Mobile and Sprint know that they face an uphill battle in persuading regulators that they should be allowed to merge. Most competition theory suggests that …
If you listen to what T-Mobile CEO John Legere has been saying about the T-Mobile Sprint merger, Verizon and AT&T should be running scared. “Even …