Comcast cares… if your story about its miserable customer service goes viral on Reddit. In fact, Comcast cares about this so much that it recently told …
Why has Comcast’s customer service been so traditionally bad? Largely because it hasn’t faced any negative repercussions for it. After all, in many markets Comcast …
Normally companies create pages on Facebook as a way for them to stay in touch with their assorted fans. If you’re Comcast, however, creating a …
It’s amazing what a little competition can do. Ars Technica brings us word that Comcast will be bringing its 2Gbps fiber service to Chattanooga, Tennessee. …
Comcast’s proposed merger with Time Warner Cable went down in flames, so what is it planning to do now? According to The Information, it’s going …
This will be heartbreaking for many of you to hear, but it seems that Comcast and Time Warner Cable spent a total of $32 million …
Comcast and Time Warner Cable confirmed on Friday morning that their $45.2 billion merger deal was finally dead, but just hours later, reports are already …
“He doesn’t lose ever.” That’s what BTIG analyst Rich Greenfield said this week about Comcast CEO Brian Roberts in the wake of Comcast’s failure to …
After months of back-and-forth regarding the fate of the Comcast-TWC merger, regulators finally quashed the deal once and for all this week. Per Bloomberg, the announcement …
In a development that should surprise no one who’s been following the news this week, Bloomberg is now reporting that Comcast is planning to drop …
There’s a lot to like about Hulu but it’s never posed any kind of threat to Netflix, despite its clear ambitions for doing so. If …
Is there anything Comcast could do at this point to save its controversial proposed merger with Time Warner Cable? According to a new report in …
Comcast has spent ungodly sums lobbying the government to sign off on its proposed merger with Time Warner Cable but right now that investment is …
It’s hard to believe, but it sounds like American antitrust regulators have concluded that a merger between America’s two most hated companies is not in …
As we’ve seen in the past, it can be really, really hard to cancel your Comcast service. TwinCities.com brings us the story of a man …
Whenever your rivals complain to the Council of Better Business Bureau’s National Advertising Division, one of two things are possible: Your ad is either really deceptive or …
Well, would you look at Comcast getting all feisty in the face of competition! The cable giant announced on Thursday that it’s going to start …
For many of us, having Internet service in our homes is as essential as having landline telephone service was 30 years ago. Given how many people …
Comcast has been taking a brutal hit in the public relations department for months because complaints about its nightmarish customer service have regularly been going …
For the past several months, Comcast subscribers have found what appeared to be a surefire way to deal with the company’s Kafkaesque customer service: Namely, …
Despite initial reports that content from NBCUniversal (which is owned by Comcast) won’t be a part Apple’s rumored TV streaming service, contract terms Comcast agreed …
For a long time, Apple tried to play nice with incumbent cable providers while developing its own over-the-top online streaming service. However, it looks like Apple …
If its proposed merger with Time Warner Cable goes down, Comcast could make us regret it. Really, really regret it. BTIG Research analyst Rich Greenfield …
If you are already paying for HBO through your cable provider, then you should have no problem watching HBO Go on your device of choice …
Calling your cable company’s customer service department when you have a problem with your TV, home phone or Internet service can often be an infuriating experience. …
Comcast thought the Time Warner Cable merger would be all wrapped up by now, mostly because it’s so used to getting exactly what it wants …
You didn’t really think Comcast was going to let Time Warner Cable’s attempts to steal away some of its bad press go unchallenged, did you? Ars …
Stories of woe involving people’s interactions with customer service departments at cable companies are about as rare as snow in the Northeast right now. It seems …
It’s hardly a surprise to see a company like Samsung copy Apple. But Comcast? Well, that’s certainly a new one for the record books.
If you’ve ever accidentally received a check that wasn’t addressed to you, you probably did the right thing and either tried to contact the person …
