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FCC calls for Verizon probe into thousands of dropped 9-1-1 calls

Updated Dec 19th, 2018 7:04PM EST

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In a letter sent last Thursday to the nation’s top wireless carrier, the Federal Communications Commission is calling for an investigation into thousands of dropped emergency calls placed during a blizzard in late January. Approximately 10,000 emergency 9-1-1 calls placed on the Verizon Wireless network in Maryland were dropped, the FCC says. The calls were made on January 26th during a major snowstorm. “The large number of missed 9-1-1 calls on January 26 is truly alarming,” FCC public safety and security chief James Arden Barnett wrote in the letter. “I therefore request that Verizon provide an explanation of the causes of this and similar failures, provide Verizon’s assessment of the possibility of occurrence in other locations and describe what actions Verizon is taking to prevent recurrence of these problems.” The FCC is calling for a written response to its inquiry, along with a meeting within two weeks to discuss Verizon’s resolution of the issue.

[Via Wireless Week]

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Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.