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Epix fail to be addressed by new patch

Updated Dec 19th, 2018 6:19PM EST

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Good news, Samsung Epix owners — if your handset has been driving you crazy by randomly and inexplicably freezing, AT&T will apparently have a solution for you soon. Last week we reported a fix that AT&T pushed out some time ago in order to resolve the SLOG DUMP error that had been plaguing Epix handsets. As you may recall, the patch did indeed resolve the error but it also brought about random but frequent freezes when users attempted to dial out. Needless to say, people were less than satisfied with this solution. According to a recent update from CareAce, a blog following the issue closely, AT&T is preparing to push out a new patch in under two weeks that will address the new issues brought on but the SLOG DUMP patch. In other words, Epix owners, you should have a working phone again in less than two weeks.

Thanks, Amir!


Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.