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AT&T says it didn’t do anything wrong when it throttled your ‘unlimited’ data

Published Jul 28th, 2015 4:05PM EDT
BGR

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AT&T is as mad as hell and it’s not going to take it anymore! The Hill reports that AT&T this week hit back at the Federal Communications Commission’s plan to fine the carrier $100 million for deceiving consumers when it throttled their “unlimited” data plans.

RELATED: T-Mobile will slow down your ‘unlimited’ LTE data in some circumstances – here are the details

“The Commission’s findings that consumers and competition were harmed are devoid of factual support and wholly implausible,” AT&T wrote in a filing with the FCC. “Its ‘moderate’ forfeiture penalty of $100 million is plucked out of thin air, and the injunctive sanctions it proposes are beyond the Commission’s authority.”

AT&T may deny that its network management practices harmed consumers but that still hasn’t stopped the carrier from changing its approach to handing unlimited data customers in a way that isn’t nearly as punitive.

AT&T last month changed its policy of throttling customers with “unlimited” data plans once they hit certain monthly consumption thresholds. Now AT&T says that “customers on a 3G or 4G smartphone or on a 4G LTE smartphone with an unlimited data plan who have exceeded 3 gigabytes (3G/4G) or 5 gigabytes (4G LTE) of data in a billing period may experience reduced speeds when using data services at times and in areas that are experiencing network congestion.”

This is different from before because AT&T used to claim the right to throttle “unlimited” LTE data once users exceeded certainly limits for the duration of billing cycles. Now it seems that once your connection moves off a congested site or once the site you’re on is no longer congested, you’ll be returned to your normal LTE data speeds.

 

Brad Reed
Brad Reed Staff Writer

Brad Reed has written about technology for over eight years at BGR.com and Network World. Prior to that, he wrote freelance stories for political publications such as AlterNet and the American Prospect. He has a Master's Degree in Business and Economics Journalism from Boston University.