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This is the full internal memo Tim Cook just sent to Apple employees on the FBI war

Zach Epstein
February 22nd, 2016 at 8:00 AM
Apple vs FBI

Apple is not letting up in its ongoing battle with the FBI and United States government. The company was recently ordered by the U.S. to provide the FBI with tools that would allow it to break into an encrypted iPhone that is protected by a PIN code. Apple took a firm stance, refusing to build the tool the FBI is requesting — and there has been a very public debate ever since.

We’ve told about about the issues at the heart of the FBI’s request and we even highlighted some factors that no one else is talking about when we exclusively offered you the unique perspective of a legendary iPhone hacker. Now, the next chapter in this ongoing saga has unfolded as Apple CEO Tim Cook delivers a special internal memo to Apple employees.

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In a memo to all employees obtained by Buzzfeed News, Tim Cook reiterated Apple’s stance against providing the FBI with tools that would allow it to break into an iPhone that had belonged to one of two terrorists who carried out the recent San Bernardino mass shooting.

Cook also thanked Apple employees for their support in his memo, and he laid out the reasons for Apple’s stance very clearly to ensure there are no misunderstandings, and to make it clear that Apple’s position has nothing to do with a lack of empathy. Instead, Cook focused on how important it is to protect users’ private data and said that carrying out an order like this could potentially compromise security for all users.

The executive’s full memo to employees follows below.


Last week we asked our customers and people across the United States to join a public dialogue about important issues facing our country. In the week since that letter, I’ve been grateful for the thought and discussion we’ve heard and read, as well as the outpouring of support we’ve received from across America.

As individuals and as a company, we have no tolerance or sympathy for terrorists. When they commit unspeakable acts like the tragic attacks in San Bernardino, we work to help the authorities pursue justice for the victims. And that’s exactly what we did.

This case is about much more than a single phone or a single investigation, so when we received the government’s order we knew we had to speak out. At stake is the data security of hundreds of millions of law-abiding people, and setting a dangerous precedent that threatens everyone’s civil liberties.

As you know, we use encryption to protect our customers — whose data is under siege. We work hard to improve security with every software release because the threats are becoming more frequent and more sophisticated all the time.

Some advocates of the government’s order want us to roll back data protections to iOS 7, which we released in September 2013. Starting with iOS 8, we began encrypting data in a way that not even the iPhone itself can read without the user’s passcode, so if it is lost or stolen, our personal data, conversations, financial and health information are far more secure. We all know that turning back the clock on that progress would be a terrible idea.

Our fellow citizens know it, too. Over the past week I’ve received messages from thousands of people in all 50 states, and the overwhelming majority are writing to voice their strong support. One email was from a 13-year-old app developer who thanked us for standing up for “all future generations.” And a 30-year Army veteran told me, “Like my freedom, I will always consider my privacy as a treasure.”

I’ve also heard from many of you and I am especially grateful for your support.

Many people still have questions about the case and we want to make sure they understand the facts. So today we are posting answers on to provide more information on this issue. I encourage you to read them.

Apple is a uniquely American company. It does not feel right to be on the opposite side of the government in a case centering on the freedoms and liberties that government is meant to protect.

Our country has always been strongest when we come together. We feel the best way forward would be for the government to withdraw its demands under the All Writs Act and, as some in Congress have proposed, form a commission or other panel of experts on intelligence, technology and civil liberties to discuss the implications for law enforcement, national security, privacy and personal freedoms. Apple would gladly participate in such an effort.

People trust Apple to keep their data safe, and that data is an increasingly important part of everyone’s lives. You do an incredible job protecting them with the features we design into our products. Thank you.


Zach Epstein

Zach Epstein has worked in and around ICT for more than 15 years, first in marketing and business development with two private telcos, then as a writer and editor covering business news, consumer electronics and telecommunications. Zach’s work has been quoted by countless top news publications in the US and around the world. He was also recently named one of the world's top-10 “power mobile influencers” by Forbes, as well as one of Inc. Magazine's top-30 Internet of Things experts.

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