DirecTV Now, AT&T’s shiny new internet streaming service, has had a quietly good first year. The platform rebounded well from some launch problems late last year, and has been so successful in adding customers in the last year that it’s AT&T’s only beacon of hope in an otherwise bleak year for pay TV.

But either those bugs haven’t been entirely ironed out, or all that success is going to AT&T’s head, because the service appears to have been suffering some intermittent issues over the past couple days, making the experience a little unpleasant for users during the busy holiday TV-watching season.

Multichannel noticed a number of social media reports of outages, which appear to be corroborated by DirecTV Now’s official Twitter account. In replies to a number of complaints, the account has acknowledged an “outage,” and has said that technicians are working on a fix.

Per the social media reports, the outages have been brief and limited to a portion of users, rather than everyone. With streaming services, it’s difficult to pin down exactly what causes a problem: it could be a regional problem with a network, something device or app-specific, or caused by the users’ own internet (although that doesn’t seem to be the case here). But when you’re trying to replace cable, which is generally more reliable, customers expect cable-like performance.

AT&T declined to comment on what caused the outages.

Chris Mills has loved tinkering with technology ever since he worked out how to defeat the parental controls on his parents' internet. He's blogged his way through Apple events and SpaceX launches ever since, and still keeps a bizarre fondness for the Palm Pre.