Dell pays $3.35 million for state consumer protection claims

General

After making all kinds of efforts to save money and cut back on expenses, a recent settlement for Dell is sure to set those efforts back just a little bit. The computer giant is going to have to pay $3.35 million as part of a settlement in 34 states for misleading consumers about financing and warranties. Apparently, many people who purchased Dell computers were charged higher interest rates than promised (for those who financed), did not receive rebates and were lied to about warranties. So, $1.5 million will be paid as restitution for those rip-offs and consumers will have 90 days to submit a claim. The remaining $1.85 million is going to cover, you guessed it, legal fees. The moral of the story is it doesn’t pay to be shady and we hope that other companies take this as a wake-up call because it doesn’t help business or consumers. It does however, help lawyers.

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10 Comments
  • neodorian

    Hope it gets straightened out because they have been improving their offerings over the last couple of years and I would hate to see it overshadowed by this kind of dodgy crap.

    Also, financing a computer is ridiculous. I would imagine that someone who can’t afford a cheap Dell probably isn’t running a Fortune 500 company that requires high end hardware. If you are truly destitute there are always used machines. Otherwise, you can get brand new low-end computers for like $400 that will do just fine as web browsers and word processors.

  • dave

    Which states are included and how do u go about filing this?

  • RON

    Dude, you got a POS Dell, a boatload of frustration, ripped-off, and a 12-cent settlement. Excellent choice you made there. Get a Mac next time.

  • Eric

    For f’s sake, stop with the stupid Mac bullcrap! Does it actually make you feel good that you put $ in Steve Jobs’ pocket? Do you long to one day suck him off? Give it up you damn people. Idiotic e-cred twats.

  • RON

    Try a Mac, then you can spew forth your venom. Oh, wait – you’ll be so enamored with your new Mac that you’ll have no time to comment.

    Anyone who use a computer that will only run windows must be severely lacking up top. Mac run ALL the OS’s. Tho’ you’d be nuts to screw up your machine with Vista. (can you still get Vista? ) Don’t be potty mouth either.

  • Who?

    Most of this should be covered by Dell’s liability insurance. Really not as big a deal as you’re making it.

  • anonymous

    Dell got what it deserved. Why does it seem that all corporations are just a bunch of huge crooks?

  • Galvatron

    RON i tried maca a long time ago hence a few valid resons whay i hate apl also costs more money to drink the apple koolaid and im autlitarin an a pca gamer no crapintosh for me

    it’s a PC world. get over it mac fanboys

  • Amaurys

    whats funny is how Ron said Macs can run all OS’ and PC’s cant..yet i am now on my Acer Aspire one which is a PC and i am running Win XP and Leopard..so why pay 1200$ for a MacBook when i can pay 350$ and do the same!! so Ron, your wrong!

  • Robert Kantor

    How do I contact someone with a claim? Dell cheated me out of a 200.00 dollar rebate over 3 years ago. I still have all the documentatin and the hours I spent on the phone trying to resolve it. Please let me know who to contact.

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