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You only have one week left to claim ‘cramming’ refunds from Verizon and Sprint

Published Dec 24th, 2015 9:13AM EST
Verizon Sprint Cramming Charges Refund Deadline

Did you get overcharged by Sprint or Verizon for subscription services that you never signed up for and never used? If so then you should know that you have only a week left to reclaim the money that’s rightfully yours. If you’ve been hit with “cramming” fees by Verizon and Sprint, the deadline to get your money back is coming up on December 31st. After that, you’ll lose the opportunity to make a claim for refunds.

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For those who don’t know, “cramming” refers to the practice of billing customers for $9.99 subscriptions to ringtones and premium text message services that they never signed up for. All four major U.S. carriers got to keep a portion of these ill-gotten subscription fees, which they now have to pay back as part of a settlement with several state governments.

In total, Verizon agreed $90 million, including $70 million that’s been earmarked for consumers who have been hurt by cramming charges. Sprint, meanwhile, agreed to pay $68 million, of which at least $50 million will go to consumers. Any money left over goes to the state governments that participated in the lawsuits against the carriers.

If you’ve fallen victim to cramming on Verizon, you can apply for your refund at this website and you can call the FCC to ask questions about your potential refund by calling 1-888-726-7063. Sprint customers, meanwhile, can submit their claims at this website and can ask the FCC about their situation by calling 1-877-389-8787.

Prior to joining BGR as News Editor, Brad Reed spent five years covering the wireless industry for Network World. His first smartphone was a BlackBerry but he has since become a loyal Android user.