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The good news is that Microsoft’s AI chatbot isn’t a racist anymore…

Updated Dec 19th, 2018 9:15PM EST
Microsoft Tay Tweets

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We have good news and bad news about Microsoft’s chatbot experiment involving Tay, a Twitter account that the company hopes will someday interact with other Twitter users in a meaningful way without human assistance. The good news is that Tay is not a racist anymore. But the bad news is that it has apparently morphed into something else the world doesn’t need anymore of: A spambot.

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Tay was designed by Microsoft to take to Twitter and learn from young users aged between 18 to 24. The hope was that the AI bot would learn so much from the huge number of young Twitter users that it would eventually be able to communicate as a human would.

The problem, of course, is that Twitter is a cesspool.

Trolls immediately went to work on Tay and within a few short hours they had managed to turn the new chatbot into a racist Holocaust denier. Needless to say, Microsoft took the bot offline and went back to work. But as it turns out, there’s a whole lot more work to do than Microsoft thought.

For a brief period of time on Wednesday morning, Tay came back online. And while the chatbot was no longer posting racist tweets, praising Hitler and spouting other hateful messages on Twitter, it instead just began to spam anyone and everyone who mentioned its name on the site.

Here’s a screen shot captured by TechCrunch:

Microsoft once again turned Tay off and protected the chatbot’s account, and it looks like the company has a great deal of work ahead if it hopes to find a way to get Tay to learn from the right people and ignore the trolls.

Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.