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Time Warner Cable

Why The Comcast TWC Merger Is Bad

Comcast’s case for merging with TWC is an insult to our intelligence

April 10th, 2014

Comcast thinks very, very poorly of our intelligence. That’s the only conclusion I can come to after reading up on the company’s testimony in the Senate on Wednesday in which it hilariously tried to convince us that it’s really a tiny little underdog in the content distribution world that needs to merge with Time Warner …

Comcast TWC Merger Testimony

Comcast makes its case for the TWC merger, says millions of Americans will benefit

April 9th, 2014

The proposed $45 billion merger between pay TV and Internet service giants Comcast and Time Warner Cable has been met with staunch opposition from consumers, rivals and several watchdog groups. On Wednesday, Comcast will make its case to the U.S. Senate Judiciary Committee in an effort to convince regulators and the general public that the merger benefits not …

Comcast TWC Customer Satisfaction Survey

Yet another survey shows Comcast and TWC are hated by their customers

March 25th, 2014

Three things in life are certain: Death, taxes and rock-bottom customer satisfaction ratings for America’s two largest cable companies. Consumers Union, the policy and advocacy division of Consumer Reports, is touting a new survey from the Consumer Reports National Research Center showing that Comcast and Time Warner Cable are two of the three least liked pay TV …

Time Warner Cable Retail Store

Time Warner Cable looks to Apple to improve its terrible reputation

March 19th, 2014

Time Warner Cable doesn’t exactly have the best reputation. Its customer satisfaction is incredibly low, ranking second to last behind only Comcast in a survey taken last year. Its customer service is routinely criticized and it tied with AT&T for the worst customer service in another survey earlier this year. Its proposed merger is incredibly unpopular, …

Why Comcast Time Warner Merger Is Bad

Comcast-TWC merger would create a ‘fearsome Goliath,’ should be shot down

March 18th, 2014

No one can exactly accuse the editors of The Economist of being wild-eyed populists or enemies of capitalism, which is why it’s noteworthy that the magazine has taken a pretty strong stance against the proposed merger of Comcast and Time Warner Cable. In a leading editorial arguing against the merger, The Economist says that combining …

Time Warner Cable Data Caps

Time Warner Cable customers reject offer of cheaper service with data caps

March 13th, 2014

Internet service provider Time Warner Cable recently made customers an offer. In exchange for a discount of roughly $60 per year on their home Internet service, subscribers could opt for a new service plan that capped their data at 30 gigabytes each billing period. While the prospect of saving money on steep monthly cable bills …