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J.D. Power

Verizon tops J.D. Power and Associates network quality rankings

March 1st, 2012

Verizon Wireless on Thursday announced that the company was ranked No.1 in network quality in five of the six regions covered by a recent J.D. Power and Associates survey. Between July and December 2011, J.D. Power conducted customer surveys that found Verizon had the best network in five regions covering 44 states. “This study is …

T-Mobile USA rated best in customer service

July 29th, 2010

If there’s one thing T-Mobile USA is known for, it’s solid customer service. J.D. Power and Associates found this out as well, as they have just announced that T-Mobile USA is the sole highest-ranking wireless provider in “Overall Customer Care Performance.” Congrats, T-Mobile. Now if you could only expand coverage and launch some kick-ass devices…