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J. D. Power and Associates News

One in five want self-driving cars

A new study from J.D. Power and Associates has revealed U.S. drivers are interested in adding one of the newest and most expensive technologies to their next vehicle — autonomous driving. The feature >>

iPhone again takes top spot in J.D. Power satisfaction survey

For the seventh consecutive time, Apple has ranked highest among smartphone manufacturers in customer satisfaction, according to J.D. Power and Associates. The Cupertino-based company achieved a rating of 839 out of 1,000 possible >>

T-Mobile tops JD Power Customer Service rankings yet again

It’s hardly a surprise at this point, given the carrier’s historical dominance, but it’s still worth noting. According to the almighty JD Power and Associates, T-Mobile has earned the highest possible ranking in >>