CenturyLink is currently facing lawsuits from disgruntled customers and the state of Minnesota, all alleging the same thing: That CenturyLink quoted customers one price, and then used shady fees and add-ons to make the monthly bill significantly more. You’d think that the company might fight a suit like this by bringing out evidence of contracts, …
It’s not been a good month for CenturyLink. In the last few weeks, a former sales rep turned whistleblower filed a lawsuit against the company, a video surfaced showing the company’s former Chief Diversity Officer going on a homophobic rant, and a class-action lawsuit was filed over deceptive billing practices. To add serious legal insult …
It’s not been a good few weeks for CenturyLink. While in the midst of a $34 billion merger, the firm has been hit with a pair of lawsuits seeking up to $12 billion in damages for a Wells Fargo-style fraud scheme. Now, a video has emerged of Odell Riley, CenturyLink’s Chief Diversity Officer, railing against …
It’s tough being a cable company. You have this perfect monopoly over a valuable resource, but customers keep on complaining about “service” and “price” and “satisfaction.” So your only option to generate more record profits is simple: just tell your sales reps to stick extra services and charges on the bill without permission. I mean …
