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Pew: Adults still prefer voice calls to text messages

American adults still prefer communicating by voice over sending and receiving text messages according to a recent survey conducted by The Pew Research Center. Pew surveyed 2,277 Americans ages 18 and older between April 26th and May 22nd of this year, and found that nearly three-quarters of them send and receive text messages. Despite the increased popularity of text messaging among adults in the U.S., however, only 31% prefer messaging to voice calls. More than half — 53% — said voice calling was their preferred means of communications rather than SMS, and 14% said their preference would depend on the situation. Pew also notes that young adults between the ages of 18 and 24 are by far the most active users of text messaging, with the average user in that age range exchanging more than 100 messages each day.

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Zach Epstein

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content.

Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment. His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.