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O2's network in London buckles under the pressure of the iPhone, other devices

Updated Dec 19th, 2018 6:30PM EST
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AT&T is apparently not alone in struggling to cope with the demand that data hungry devices like the iPhone have placed on its network. Ronan Dunne, CEO of O2 UK, has publicly apologized to Londoners for the poor performance of its network over the past 6 months, blaming the explosion of demand for data by smartphones such an Apple’s iPhone for its woes. Londoners on O2 have struggled with intermittent data outages and occasional periods where they could not make or receive phone calls, a scenario all too familiar for AT&T customers in the US. To cope with this surge in usage, O2 UK has dumped 30 million pounds ($48 million USD) into its network and has added 200 mobile base stations. O2 is also working closely with Nokia Siemens to help better equip its network infrastructure and is in talks with both RIM and Apple to help identify data-intensive applications, a strategy which sounds a bit troubling. With a bit of good news, Mr. Dunne claims O2’s London network has shown improvement in the month of December and that any  “short-term blip” in their network reputation will be ameliorated by these efforts.Read