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Nokia halts Lumia 2520 tablet sales after a shocking discovery

April 17th, 2014 at 1:25 PM
Nokia Lumia 2520 Charger Electric Shock

Nokia announced on Thursday that it would be halting sales of the Lumia 2520 tablet in Austria, Denmark, Finland, Germany, Russia, Switzerland and the UK after discovering safety concerns related to the AC-300 travel charger. The tablet is still available in the United States, but sales of the travel charger has been suspended.

According to Nokia, the plastic cover of some third-party chargers could loosen and even separate under certain conditions. With the cover separated, internal components would be exposed, posing the hazard of an electric shock.

“While there have been no confirmed consumer incidents related to this potential quality issue, product quality and safety are top priorities at Nokia,” said Jo Harlow, EVP Smart Devices. “We apologize to the owners of the Lumia 2520, and we are working with urgency to minimize the inconvenience.”

Thankfully, the faulty accessory is exclusively designed for the Lumia 2520, so the issue is contained. 30,000 chargers around the world are subject to the safety advisory, but only 600 of those can be found in the United States. If you’d like to know more about the advisory or if you have any questions relating to the charger, Nokia has set up a web page with all the requisite information and an informative FAQ. Check it out at www.nokia.com/2520-charger.

Jacob started covering video games and technology in college as a hobby, but it quickly became clear to him that this was what he wanted to do for a living. He currently resides in New York writing for BGR. His previously published work can be found on TechHive, VentureBeat and Game Rant.




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